Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Community Staff Nurse / Enrolled Nurse (Elderly - TOUCH Home Care)

Principal Responsibilities and Duties:

Provide home-based nursing services to help the frail elderly age in his own home, with the greatest independence and quality of life
Health monitoring and nursing procedure
Conduct home-based needs assessment and coordinate care services
Conduct eldercare training for caregivers / staff / volunteers

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm
Attractive remuneration and staff benefits
Location - Ang Mo Kio / Toa Payoh

Requirements:

Full Registration/Enrolment with Singapore Nursing Board
Able to converse in simple Mandarin with Mandarin-speaking elderly / caregivers

Counsellor (Integrated Family - TOUCH Marriage Support)


Job Summary:

  • Provide counselling and deliver marriage programs and workshops to couples to build strong and enriching marriages.
 
Principal Responsibilities and Duties:

  • Provide counselling services to clients facing inter / intra relationships and emotional issues
  • Plan, implement & conduct marriage programs for to be married and married couples

Secondary Responsibilities:

  • Conduct adoption home study assessments to determine a married couple's suitability to become adoptive parents, with the issuance of a home study report upon completion of the assessment.

Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location -Toa Payoh
 
Requirements
  • Degree or Masters in Counselling
  • At least 2 years of experience working with couples in relationships
  • Accreditation by MSF for home study
  • Excellent communication & presentation skills
  • Strong group facilitation and engagement skills
  • Dedicated and passionate
  • Enjoy working with families
Executive - Operations & Facilities Management (Corporate Operations)

Job Summary

Responsible for providing Workplace Safety and Health (WSH), Business Continuity Planning (BCP), Facilities related support to ensure smooth operations for the organization and in charge of front desk operations.


Main Responsibilities
  • Coordinate and maintain BM facilities and operations.
  • Assist and supports Operations and Facilities manager for department, WSH and BCP related matters.
  • Generate departmental reports
  • Managing TOUCH mainline
  • Process HQ postage, photocopy, office rental and utilities billing
  • Source and renew office insurance for entire TOUCH


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 

Requirements
  • Diploma holder
  • Minimum 3 years of relevant working experience
  • Attentive to details
  • Analytical and Problem-Solving Skills
  • Ability to work cohesively in a cross functional team environment
  • Resourceful
  • Good organizational and project management skills
Executive - Research (Impact & Reseach)

Job Summary

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries. 

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects


Main Responsibilities
  • 1) Support research studies and activities

    • - Conduct literature reviews
    • - Scope research studies and design surveys
    • - Prepare reports and present findings through reports, newsletters, presentation, etc.

     

    2) Work with programme teams to design and develop evidence-informed programmes and interventions

    • - Project planning and management
    • - Building strong relationships with stakeholders
    • - Provide relevant evidence-based information
    • - Support in needs assessment/ situational analysis and synthesis
    • - Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
    • - Contribute to proposal writing
    • - Support teams in programme implementation to ensure monitoring process is in place

     

    3) Work alongside teams for programme monitoring and evaluation (both internal and external)

    • - Co-ordinate and manage programme evaluation projects with external programme evaluators
    • - Support programme monitoring and evaluation of internal programme evaluations
    • - Prepare reports and present findings through reports, newsletters, presentation, etc.

     

    4) Contribute to organisational capability building e.g. training workshops, etc.

    • - Support in preparing and conducting training on related impact and research topics


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 

Requirements
  • A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
  • Excellent written and verbal communication skills
  • Qualitative and quantitative research design, data collection and analysis skills
  • Strong ability to interpret, analyse and synthesise data
  • Strong project and stakeholder management skills
  • Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis
Lifeskills Coach (Special Needs Group - TOUCH Centre for Independent Living)

Job Summary

As a Lifeskills Coach, the incumbent attend to all matters of the clients in their Form Class, at TOUCH Centre for Independent Living (TCIL), and conduct training in Activities of Daily Living (ADL) and Community Living Skills (CLS), as well as social and recreational activities to engage the clients meaningfully.


Main Responsibilities

  • 1. Lifeskills Coach in Charge of a Form Class

    • - Plan and draft the Individual Care Plan of clients in Form Class based on Centre’s admission assessment, MSF Client Assessment Form (CAF), caregivers’ feedback and needs observed by other staff.
    • - In charge of administrative duties such attendance, collection of forms and fees etc.
    • - Inform the Administration Staff and Social Worker if there are changes in clients’ personal information, financial situation or records.
    • - Maintain Form Class classroom’s environment (notice boards and update of information), and stationery budget.
    • - Behaviour management of clients in Form Class: tracking and intervention (basic discipline, behaviour chart, reward system etc).
    • - Maintain a courteous and respectful 2-way communication with clients’ families to keep them informed of activities at the Centre, welfare of clients, conduct and progress of clients through regular phone contacts, home visits and report books.

     

    2. Planning and Implementation of Training and Enrichment Programme

    • - Plan and conduct training in the area of daily living skills and community living skills based on clients’ IEP.
    • - Assess and report the progress of clients in the training classes to Supervisor, Form Class Coaches and parents on a half-yearly basis (assessment and report book).
    • - Plan and conduct social and recreational activities (enrichment).
    • - Ensure safety of clients at all times during operating hours.

     

    3. Other Responsibilities

    • - In charge of at least one Centre’s activity and one operational duty eg. Centre celebration (Monthly Birthday celebration, Chinese New Year, National Day, Christmas), Centre Outing, Purple Parade, Flag Day; Sports inventory, Kitchen inventory, IT inventory, Facilities management, or respective taskforces (Curriculum taskforce, Transitional management, Health Screening etc)


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central / Ubi

Requirements
  • Diploma or Degree holder
  • Preferably with Special Education or Disability Studies trained with 1-2 years of experience working with persons with special needs.
  • Basic skill in MS Excel, MS Doc.
Medical Escort (Elderly - TOUCH Home Care)

Main Responsibilities:

Escort the elderly needing assistance from their home to the hospital or polyclinic.
Accompany the elderly on the vehicle. 
Assist the elderly throughout their hospital visit, ensuring their safety at all times.
Adhere to the Standard Operating Procedures (SOP) at all time.
Inform the co-ordinator of any abnormality of the client.
Physically able to handle elderly on a wheelchair.
Assist in Meals-On-Wheels delivery as required.
Assist in other ad-hoc activities. 

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm.
Attractive remuneration and staff benefits.
Working location - Ang Mo Kio

Requirements:

GCE 'N' Level or related fields
2 to 3 years of working experience of working experience, preferable in healthcare or social service sector
Able to communicate in English, Mandarin and Dialects. (in order to liaise with Mandarin speaking patients)

 

Psychologist (Wellness Group - TOUCH Mental Wellness)

Job Summary:

As a Psychologist with our Mental Wellness team, you will provide psychological support and services to clients and their families to multifaceted youth issues related to mental health.

Principal Responsibilities and Duties:

Clinical screening and assessment
Develop care plans
Provide psychotherapy for youths and families
Provide consultation or training related to MH
Work with various stakeholders in managing cases

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm
Attractive remuneration and staff benefits
Location - Bukit Merah Central 

Requirements:

Masters in Psychology
At least 2 years of experience in mental health related work
Registered with Singapore Psychological Society

Senior Executive (Integrated Family - TOUCH Young Arrows)

Responsibilities

1. Recruitment, Screening & Onboarding

  • Develop recruitment strategy for new volunteers and re-activation strategy for passive volunteers
  • Process new volunteer applications
  • Orientate, match and deploy volunteers to various TYA clubs
  • Run screening and background checks on potential volunteers
  • Ensure smooth and proper on-boarding of new volunteers


2. Development, Training & Recognition

  • Design and monitor volunteers’ training roadmap
  • Nurture and recognise volunteers’ efforts
  • Develop and mentor leaders within volunteer pool
  • Conduct orientation and quarterly volunteer training and review sessions
  • Communicate with volunteers at various milestones of the volunteers’ journey


3. Policy & Knowledge Management

  • Evaluate and enhance current policies and processes
  • Harness technology to streamline processes and provide actionable data
  • Ensure volunteer database is well-maintained
  • Provide necessary documentation for volunteer participation
  • Gather and channel volunteer feedback to respective Teams


4. Other

  • Facilitate collaboration with Learning & Development and Community Engagement teams in enhancing volunteers’ experience
  • Support social workers in crises or case follow-up where needed
  • Support general administration and coordination


Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central


Requirements

  • Degree holder in any discipline
  • 5 years of related experience
  • Team player with strong interpersonal skills
  • Good people management skills to work with people from diverse backgrounds (i.e. volunteers)
  • Self-starter and able to contribute independently
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Adept at Microsoft Office
Senior Executive (Partnership)

Job Summary

Represent TOUCH in outreach to potential donors and responsible for securing the resources to support TOUCH’s mission in serving the community. 

Main Responsibilities 

  • Cultivate donor relationships (new & existing) to ensure a constant flow of funding and resources for TOUCH’s services.
  • Build & maintain donor pipelines through maximizing existing fundraising channels and exploring alternative channels.
  • Develop funding and/or partnership proposals in collaboration with our services to engage a variety of partners including (government agencies, corporate entities, philanthropic entities, educational institutions, individuals).
  • Solicit sponsorships and manage fund-raising events with various stakeholders.
  • Ensure stewardship of donations / funding through accountability reports and other fixed reporting templates.
  • Maintain updated donors’ records on a central fundraising database
  • Undertake research on prospective corporate, trust and public donors


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      


Requirements

  • Diploma or Degree in Marketing, Business or equivalent
  • 3-5 years experience in fundraising/sales & marketing. Experience in organizing event is a bonus.
  • Excellent presentation, interpersonal and writing skills
  • Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
  • Proficient in MS Office especially PowerPoint, Excel and Word
  • Campaigns management is an advantage
  • Knowledge of CRM is an advantage 
Senior Executive (Strategic Communications)

Job Summary

Promote the work of TOUCH through strategic planning of content on various communication platforms, including traditional media, social media and online communication platforms. This includes the implementation of content for different stakeholders to gain greater awareness of TOUCH as a strategic solution provider.

The incumbent is also responsible for the development and execution of the internal communication efforts for the organisation and guest-of-honour protocols during TOUCH events, supporting the CEO Office with the communication of organisational policies, and managing external stakeholders .


Main Responsibilities
 

  • Create and curate content pieces for strategic messaging across platforms and purpose
  • Strategize the utilisation of online and print platforms for outreach and engagement for mindshare
  • Edit language and content for communications platforms
  • Manage corporate communications including writing speeches and emcee scripts, manage event protocol for Guests-of-Honour and VIPs at TOUCH events
  • Execute the internal communication messaging and efforts for the organisation
  • Manage relationship with members of the media
  • Assume the role of main liaison between organisation spokespersons and members of the media
  • Identify angles for organisation to be profiled in the media
  • Assist with drafting media responses to profile the expertise and work of the organisation


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      


Requirements

  • Degree in Mass Communications, Public Relations, English, and/or New Media from a recognised institution
  • At least 5 years of prior relevant experience in corporate communications, public relations, editorial or publishing
  • Excellent verbal and written communication skills as well as proofreading and editorial skills 
Social Worker / Counsellor (Wellness Group - TOUCH Mental Wellness)

Principal Responsibilities and Duties:

Develop, grow the mental health portfolio and support outreach programme in schools for mental health
Provide counselling to youths and parents on youth related issues and mental health related issues, both face to face and over telephone
Provide direct case management for at-risk youths and their family members including assessment, intervention and counselling
Plan and carry out group work
Conduct home visits and outreach
Manage helpline
Engage youths over social media and gaming platforms
Co-ordinate and network with external organisations to provide holistic care

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm
Attractive remuneration and staff benefits
Location - Bukit Merah Central

Requirements:

Degree/Graduate Diploma in Social Work, registered with SASW
Masters in Counselling
Experience with mental health work
At least 2 years experience in case management and group work

Social Worker / Social Work Associate (Integrated Family - TOUCH Family Support)

Principal Responsibilities and Duties:

1. Case management
Facilitate parents’ understanding of programme and needs of child from screening and recommendation(s) from relevant professionals and sources in the centres
Collate and consolidate all information about the child and family from relevant professionals and sources in the school
Facilitate social work-parents meeting with the DS-LS team to share assessment outcomes of child and recommendations/next steps required
Facilitate all documentation needed for enrolment into the programme
Identify and track areas for follow up (e.g. referral to internal/external resources)

2. Documentation and Administrative Tasks
Prepare for and participate in Case Filter Meetings, take notes and maintain good record keeping
Complete documentation (e.g. case notes) accurately and promptly for other professionals who are working with child
Maintain accurate records, prepare reports for governing agencies, collate information and submit government means-test applications

3. Collaborative Partnerships/Community Networking
Utilise appropriate and available community resources to support child and/or family
Network and work collaboratively with various community agencies (e.g Family Service Centres, Social Services Offices or other agencies) for collaborative problem-solving

4. Administration & Processes: (HOPE)
Upkeeping database and generating monthly tracking and statistics for casework done by the team.
Submission of reports for MSF for MSF funded programme
Adhering to requirements from MSF and providing feedback on policy/service model gaps.

Working Conditions:

5-day work week: Mon-Fri, 9am-6pm
Attractive remuneration and staff benefits
Location - Bukit Merah Central

Requirements:

Graduate Diploma/ Degree in Social Work or Counselling
Training in usage of CSWP (BPSS and FAST tool assessment)
Basic skills in MS Excel and Word
Able to relate with youths, especially youths with symptomatic delinquent behaviour.
Excellent verbal communication skill and ability to engage clients in a one-to-one or group sessions
Practices cultural sensitivity when engaging families and successful in motivating clients in working together on case management plan
Candidate with Diploma in Social Work or Counselling will be considered for Social Work Associate role


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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121