Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Community Staff Nurse / Enrolled Nurse (Elderly - TOUCH Home Care)


Main Responsibilities

  • Provide home-based nursing services to help the frail elderly age in his own home, with the greatest independence and quality of life:
  • Health monitoring and nursing procedure
  • Conduct home-based needs assessment and coordinate care services
  • Conduct eldercare training for caregivers / staff / volunteers

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio / Toa Payoh

Requirements

  • Full Registration/Enrolment with Singapore Nursing Board
  • Able to converse in simple Mandarin with Mandarin-speaking elderly / caregivers
Counsellor (Integrated Family - TOUCH Marriage Support)

Job Summary
Provide counselling and deliver marriage programs and workshops to couples to build strong and enriching marriages.

Main Responsibilities
  • Provide counseling services to clients facing inter / intra relationships and emotional issues.

  • Plan, implement & conduct marriage programs for to be married and married couples

Secondary responsibilities

  • Conduct adoption home study assessments to determine a married couple’s suitability to become adoptive parents, with the issuance of a home study report upon completion of the assessment.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Toa Payoh      
Requirements

  • Degree or Masters in Counselling
  • At least 2 years of experience working with couples in relationships
  • Accreditation by MSF for home study
  • Excellent communication & presentation skills
  • Strong group facilitation and engagement skills
  • Dedicated and passionate
  • Enjoy working with families
Executive - Programme (Integrated Family - TOUCH Cyber Wellness)

Main Responsibilities

  • Conduct cyber wellness education programmes in schools
  • Plan, prepare and implement activities for programme
  • Design and develop basic cyber wellness curriculum
  • Facilitate student cyber wellness project groups


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Toa Payoh

Requirements
  • Degree holder with no working experience but has a passion for teaching. 
  • Basic to intermediate classroom management skill, group facilitation skill.
  • Basic skill in MS Excel, MS Doc.  Intermediate skill in MS presentation.
Executive (Information Technology)

Main Responsibilities

  • Provide general IT support to end users
  • IT infrastructure support
  • Windows and software installations
  • Network administration and troubleshooting
  • IT Administrative tasks
  • Track and respond to incidents, service requests
  • Work with IT vendors on escalations and service requests
  • Create and maintain IT documentation
  • Proactively propose suggestions to improve IT systems and operations
  • Provide progress updates and issue escalations to supervisor


Working Conditions

  • 1 year contract
  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      


Requirements

  • Minimum Diploma holder in IT discipline
  • 2 years working experience in IT support
  • Experience with Microsoft products (Windows 10/11, Office 365, Azure, Azure Active Directory, Dynamic 365)
  • Experience with Apple products
  • Experience with mobile technology (iOS, Android)
  • Knowledge of ITIL is an advantage
  • Ability to work well independently and as a team
  • Knowledgeable of best practices in general IT and end user support
  • Resourceful, self-motivated, proactive, organized and adaptable to fast changes
  • Good communication skills and a team player
  • Prioritize tasks effectively and able to work well under pressure
Executive (Integrated Family - TOUCH Young Arrows)

Main Responsibilities

Community Engagement

  • Oversee and manage weekly club programme and ad-hoc/ year-round programmes
  • Recruitment and management of low-income children/ families and volunteers
  • Engage and develop volunteers and volunteer leaders/ supervisors
  • Develop partner relationships with community and corporate partners
  • Develop understanding of ground needs pertaining to designated region
  • Channel ground feedback to Learning & Development team to inform their programme development for the clients
Communications
  • Curate social media content and manage online communities for TYA as a service and for programmes
  • Curate stories of beneficiaries impacted by TYA
Others
  • Support social workers in crises or case follow-up where needed
  • Support general administration and coordination, pertaining to database management, claims and outings etc.

Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central

Requirements

  • Degree holder in any discipline
  • 2-3 years of related experience
  • Team player with strong interpersonal skills
  • Self starter, able to contribute independently
  • Strong organizational skills
  • Excellent verbal and written communication skills
Executive / Senior Executive - Sales and Marketing (JOURNEY)

Job Summary

The main purpose of the position is to promote the artwork done by PWID from TOUCH Special Needs Group in the marketplace so that they can earn an income for themselves.


Main Responsibilities

  • Secure new retail markets and corporate accounts to ensure market lead and meet sales target
  • Source and coordinate production for corporate requesting for customisation from quotation to delivery of goods
  • Manage current retail and corporate accounts from end to end to meet sales target
  • Manage consignees’ account to ensure consigned retail space are well-stocked up and maintain desirable presence
  • Manage livestreaming sales including sourcing for new partner hosts
  • Coordinate roadshows, events and workshops to ensure market presence for the brand and exposure for the artists
  • Attend to customers feedback and make rectification to issues raise by customers
  • Responsible to drive, engage, optimize sales and enquiries on website
  • Establish collaborations with other brands and work closely with them to ensure smooth project deliveries
  • Build a sustainable sales income to support the business growth


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central


Requirements

  • Minimum Diploma in Sales & Marketing or Business Study or other relevant discipline
  • Minimum 3 years of working experience in related field with proven track record
  • Excellent verbal and written communication skill
  • Able to do public presentation
  • Basic skills in MS Excel, MS Doc, MS PowerPoint, Photoshop or Canva
  • Intermediate skill in MS Presentation
Lifeskills Coach (Special Needs - TOUCH Centre for Independent Living)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Medical Escort (Elderly - TOUCH Home Care)

Main Responsibilities

  • Escort the elderly needing assistance from their home to the hospital or polyclinic. 

  • Accompany the elderly on the vehicle.  

  • Assist the elderly throughout their hospital visit, ensuring their safety at all times.

  • Adhere to the Standard Operating Procedures (SOP) at all time. 

  • Inform the co-ordinator of any abnormality of the client.

  • Physically able to handle elderly on a wheelchair. 

  • Assist in Meals-On-Wheels delivery as required. 

  • Assist in other ad-hoc activities. 

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm.
  • Attractive remuneration and staff benefits.
  • Working location -Ang Mo Kio

Requirements

  • GCE 'N' Level or related fields
  • 2 to 3 years of working experience of working experience, preferable in healthcare or social service sector
  • Able to communicate in English, Mandarin and Dialects. (in order to liaise with Mandarin speaking patients)

 

Psychologist (Mental Wellness)

Main Responsibilities

  • Clinical screening and assessment
  • Develop care plans
  • Provide psychotherapy for youths and families
  • Provide consultation or training related to MH
  • Work with various stakeholders in managing cases

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central

Requirements

  • Masters in Psychology
  • At least 2 years of experience in mental health related work
  • Registered with Singapore Psychological Society
Senior Executive (Partnership)

Job Summary

Represent TOUCH in outreach to potential donors and responsible for securing the resources to support TOUCH’s mission in serving the community. 

Main Responsibilities 

  • Cultivate donor relationships (new & existing) to ensure a constant flow of funding and resources for TOUCH’s services.
  • Build & maintain donor pipelines through maximizing existing fundraising channels and exploring alternative channels.
  • Develop funding and/or partnership proposals in collaboration with our services to engage a variety of partners including (government agencies, corporate entities, philanthropic entities, educational institutions, individuals).
  • Solicit sponsorships and manage fund-raising events with various stakeholders.
  • Ensure stewardship of donations / funding through accountability reports and other fixed reporting templates.
  • Maintain updated donors’ records on a central fundraising database
  • Undertake research on prospective corporate, trust and public donors


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      


Requirements

  • Diploma or Degree in Marketing, Business or equivalent
  • 3-5 years experience in fundraising/sales & marketing. Experience in organizing event is a bonus.
  • Excellent presentation, interpersonal and writing skills
  • Able to work independently yet a team player who is able to perform effectively in a fast-paced environment
  • Proficient in MS Office especially PowerPoint, Excel and Word
  • Campaigns management is an advantage
  • Knowledge of CRM is an advantage 
Social Worker / Counsellor (Integrated Family - TOUCH Adoption)

We are looking for a compassionate Social Worker / Counsellor who has a heart for children and a passion for finding loving and stable homes for them.

If you have the passion and enjoy working with families, and people of different nationalities and culture, we invite you to join our Adoption team. 

Main Responsibilities
  • Conduct adoption in the area of home study assessments and prepare home study report upon completion of the assessment process
  • Post placement home visits & complete post placement reports
  • Pre-adoption Briefing to potential adoptive parents (group & one-on-one)
  • One-on-One Step-parents’ Pre-Adoption and/or Disclosure Briefing
  • Counsel adoptive parents and children who are facing family issues
  • Facilitate domestic adoption, ie matching and placement of a new-born baby from a birth family to an adoptive family.
  • Provide assistance and support at TOUCH Adoption Forum (workshop)
  • Plan/Assist in Adoptive Families’ Year-end Party and assist to facilitate in any projects / programmes.
  • Provide counselling services to individuals / married couples / families who are facing marital, extra-marital, family, parenting or emotional issues

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Toa Payoh      
Requirements

  • Degree in Social Work / Counselling
  • At least 3 years of social work /counselling experience
  • Good relational and writing skills
  • Enjoys working with families and children
  • Independent and good team player
Social Worker/ Social Work Associate (Integrated Family - TOUCH Family Support)

Main Responsibilities

1. Case management

  • Facilitate parents’ understanding of programme and needs of child from screening and recommendation(s) from relevant professionals and sources in the centres
  • Collate and consolidate all information about the child and family from relevant professionals and sources in the school
  • Facilitate social work-parents meeting with the DS-LS team to share assessment outcomes of child and recommendations/next steps required
  • Facilitate all documentation needed for enrolment into the programme
  • Identify and track areas for follow up (e.g. referral to internal/external resources)


2. Documentation and Administrative Tasks

  • Prepare for and participate in Case Filter Meetings, take notes and maintain good record keeping
  • Complete documentation (e.g. case notes) accurately and promptly for other professionals who are working with child
  • Maintain accurate records, prepare reports for governing agencies, collate information and submit government means-test applications


3. Collaborative Partnerships/Community Networking

  • Utilise appropriate and available community resources to support child and/or family
  • Network and work collaboratively with various community agencies (e.g Family Service Centres, Social Services Offices or other agencies) for collaborative problem-solving


4. Administration & Processes: (HOPE)

  • Upkeeping database and generating monthly tracking and statistics for casework done by the team.
  • Submission of reports for MSF for MSF funded programme
  •  Adhering to requirements from MSF and providing feedback on policy/service model gaps.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central


Requirements

  • Graduate Diploma/ Degree in Social Work or Counselling
  • Training in usage of CSWP (BPSS and FAST tool assessment)
  • Basic skills in MS Excel and Word
  • Able to relate with youths, especially youths with symptomatic delinquent behaviour.
  • Excellent verbal communication skill and ability to engage clients in a one-to-one or group sessions 
  • Practices cultural sensitivity when engaging families and successful in motivating clients in working together on case management plan
  • Candidate with Diploma in Social Work or Counselling will be considered for Social Work Associate role

Social Worker/Counsellor (Mental Wellness)

Main Responsibilities

  • Develop, grow the mental health portfolio and support outreach programme in schools for mental health
  • Provide counselling to youths and parents on youth related issues and mental health related issues, both face to face and over telephone
  • Provide direct case management for at-risk youths and their family members including assessment, intervention and counselling
  • Plan and carry out group work
  • Conduct home visits and outreach
  • Manage helpline
  • Engage youths over social media and gaming platforms
  • Co-ordinate and network with external organisations to provide holistic care

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central

Requirements

  • Degree/Graduate Diploma in Social Work, registered with SASW
  • Masters in Counselling
  • Experience with mental health work
  • At least 2 years experience in case management and group work
Specialist - Talent Acquisition (Human Resource)

Job Summary
As a Talent Acquisition Specialist, you are responsible for the development and implementation of a comprehensive and inclusive recruitment strategy and processes. You will work closely with the Human Resources Service Partners (HRSP) and Transformation Office to ensure organisational needs and growth plans are aligned and supported. 

Main Responsibilities

  • Develop and manage end-to-end recruitment cycle
  • Ensure that each stage of recruitment process is completed within the stipulated time frame
  • Partner with the HRSPs and hiring managers to identify and scope hiring needs
  • Administer and interpret psychometric and assessment tools relevant for recruiting candidates
  • Drive a proactive sourcing of talents through developing extensive networks in and outside the social service sector
  • Efficiently use different recruitment tactics such as campaigns, careers website, social media, job boards, headhunting and Linkedin to attract talent
  • Actively manage and build the candidate database and pipeline
  • Partner with the Transformation Office colleagues to align and drive TOUCH's people needs and strategy
  • Stay current with recruitment best practices and trends and, educate the organisation on good hiring techniques and behaviors
  • Perform other duties as required


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      


Requirements

  • Have at least 3 to 5 years of relevant experience in recruitment
  • Bachelor's Degree
  • Possess a strong track record in recruitment hiring general and specialised roles (e.g. clinicians), including a diverse range of skills and market experience
  • Proficient in analysing data and adopting an evidence-informed approach to inform strategic and operational decisions or activities
  • Understand Singapore regulatory frameworks related to good recruitment practices and processes
  • Strong stakeholder management with senior leaders, HRSPs, and hiring managers
  • Meticulous, tenacious, and able to work in a fast-paced environment with minimal supervision
  • Business acumen (strategic thinking) with ability to understand TOUCH and the potential growth of the organisation
  • Excellent people skills and a solid team-player
Teacher / Para Educator (Integrated Family - TOUCH Child Care)

Main Responsibilities

  • Develop the intellectual, social, emotional & physical needs of children.
  • Plan, organise, implement & supervise classroom / outdoor activities.
  • Preparation of lesson plans & worksheets.


Working Conditions

  • 5.5-day work week: Mon-Sat (alternate Sat)
  • Attractive remuneration and staff benefits
  • Location - Clementi, Hougang 


Requirements

  • Minimum 5 GCE 'O' Level with credit in EL1 / CL1.
  • Diploma in Pre-School Education.
  • Min 2 years of related experience.
  • Ability to work independently with minimal supervision.
  • Team player with strong interpersonal skills.
  • Passion and dedication to work with children.

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121