Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Community Staff Nurse / Enrolled Nurse (Elderly - TOUCH Home Care)


Main Responsibilities

  • Provide home-based nursing services to help the frail elderly age in his own home, with the greatest independence and quality of life:
  • Health monitoring and nursing procedure
  • Conduct home-based needs assessment and coordinate care services
  • Conduct eldercare training for caregivers / staff / volunteers

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio / Toa Payoh

Requirements

  • Full Registration/Enrolment with Singapore Nursing Board
  • Able to converse in simple Mandarin with Mandarin-speaking elderly / caregivers
Executive - Programme (Integrated Family - TOUCH Cyber Wellness)

Main Responsibilities

  • Conduct cyber wellness education programmes in schools
  • Plan, prepare and implement activities for programme
  • Design and develop basic cyber wellness curriculum
  • Facilitate student cyber wellness project groups


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Toa Payoh

Requirements
  • Degree holder with no working experience but has a passion for teaching. 
  • Basic to intermediate classroom management skill, group facilitation skill.
  • Basic skill in MS Excel, MS Doc.  Intermediate skill in MS presentation.
Executive - Programme (Integrated Family - TOUCH Leadership & Mentoring)

Main Responsibilities

  • Youth engager in centre, classroom and sports
  • Coach and mentor youths in personal effectiveness
  • Plan and keep track of budget
  • Design, execute and evaluate youth programmes effectively
  • Develop customized programmes to increase effectiveness in meeting the needs of youths
  • Recruit and deploy volunteers effectively for programmes
  • Co-ordinate operation matters with partners involve in programmes


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio

 Requirements

  • Degree holder preferably with 1 year of youth work experience
  • Good communication, interaction and facilitation skills
  • Proficiency in Microsoft Office applications, online games and applications
  • Knowledgeable in youth landscape and frameworks
  • Passion for working with youths

Executive (Impact & Research)

Main Responsibilities

  • Source and provide relevant evidence-based information to support TOUCH’s programmes and services
  • Work with programme teams to design and develop evidence-based programmes and activities
  • Develop monitoring indicators and scales for key programmes to prepare for programme evaluation (both internal and external)
  • Co-ordinate and manage programme evaluation projects with external programme evaluators
  • Collaborate with service teams to conduct research studies
  • Prepare reports and presents results of research studies, needs assessments and programme evaluation projects
  • Present research and evaluation findings through reports, newsletters, presentation and others
  • Develop and provide information and training on research and evaluation


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Kallang

 
Requirements

  • A good degree in any discipline, preferably with prior experience conducting research and programme evaluation
  • Excellent written and verbal communication skills
  • Qualitative and quantitative research design, data collection and analysis skills
  • Proficiency in using statistical software such as SPSS and Nvivo to conduct data analysis
Executive / Senior Executive - Organisational Development & Talent Management
About Transformation Office
The Transformation Office (TO) translates TOUCH Community Services’ (“TOUCH”) strategic priorities and needs into action, managing the transformation priorities and overseeing execution to ensure outcomes are achieved. TO is responsible for driving the pace and rhythm of organisation-wide capability building activities particularly in the areas of technology and talent as well as transforming TOUCH's locations into TOUCHpoints. 

Job Summary
You will be working in the TO team to implement, execute, and support organisational development and talent management initiatives and solution in TOUCH. This includes working on multiple organisational development and talent management projects and support the organisation to make data-driven decisions. You will work closely with other stakeholders in the organisation and support them TOUCH's transformation goals. 



Main Responsibilities
  • Support the conceptualisation of organisation-wide development and talent management initiatives and develop related policies and processes
  • Implement and execute organisational development plans and initiatives
  • Implement and execute talent management plans and initiatives
  • Conduct research and analyse data to generate insights, evaluate initiatives and develop solutions to support organisation-wide organisational development and talent management initiatives
  • Collaborate with HR, corporate services, and direct services to roll out appropriate organisational development, talent management, and change management initiatives
  • Any other task assigned by team leaders


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      

Requirements
  • Bachelor's Degree preferably in Business, HR, Social Sciences or Psychology-related fields
  • 2 years relevant experience preferred
  • Proficient in Microsoft Office (e.g. Outlook, Word, Powerpoint, Excel, Forms and etc)
  • Intermediate data analytics and reporting skills 
  • Familiar with organisational development, talent management and change management concepts, theories, and frameworks
  • Able to work under pressure and meet deadlines 
  • Able to manage tasks with certain degree of independence
  • Abe to adapt, prioritise and react quickly to changing needs and organisation decisions
  • Practice confidentiality when managing sensitive and confidential information
  • Open to routine and repetitive tasks
Houseparent (Special Needs - TOUCH Ubi Hostel)


Main Responsibilities

  • Assist Lifeskill Coaches in assessing and charting out Individual Care Plan for the trainees.
  • Plan and lead in recreation and hobby for trainees and to take charge of the roaster for trainees. 
  • Assist Lifeskill Coaches in facilitation session, mentor and nurture trainees in daily living skills, personal social skills and in-house job support. 
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri
  • Attractive remuneration and staff benefits
  • Location - Ubi


Requirements

  • ITE or Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Basic skill in MS Excel, MS Doc
  • Able to work on shifts between 7am to 10pm from Monday to Friday in a 40 hour work week schedule
  • Must be able to stay in hostel during the working shifts
Lifeskills Coach (Special Needs - TOUCH Centre for Independent Living)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Lifeskills Coach (Special Needs - TOUCH Ubi Hostel)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm/1pm-10pm
  • Attractive remuneration and staff benefits
  • Location - Ubi


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Medical Escort (Elderly - TOUCH Home Care)

Main Responsibilities

  • Escort the elderly needing assistance from their home to the hospital or polyclinic. 

  • Accompany the elderly on the vehicle.  

  • Assist the elderly throughout their hospital visit, ensuring their safety at all times.

  • Adhere to the Standard Operating Procedures (SOP) at all time. 

  • Inform the co-ordinator of any abnormality of the client.

  • Physically able to handle elderly on a wheelchair. 

  • Assist in Meals-On-Wheels delivery as required. 

  • Assist in other ad-hoc activities. 

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm.
  • Attractive remuneration and staff benefits.
  • Working location -Ang Mo Kio

Requirements

  • GCE 'N' Level or related fields
  • 2 to 3 years of working experience of working experience, preferable in healthcare or social service sector
  • Able to communicate in English, Mandarin and Dialects. (in order to liaise with Mandarin speaking patients)

 

Officer (Corporate Operations)

Main Responsibilities
  • Managing TOUCH mainline
  • Coordinating of name card and company collateral printing
  • Processing of HQ telephone, postage, photocopier, office rental and utility billing
  • Maintaining HQ facilities and operations
  • Sourcing and renewing of office insurance for the centres of TOUCH
  • Collating and applying subsidy for telephone expenses for all the services under TOUCH.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      

Requirements
  • Diploma holder
  • Minimum 3 years of relevant working experience
  • Attentive to details
  • Good communication skills
  • Good with MS Office (Word, Excel, PowerPoint)
Peer Support Specialist (Mental Wellness)

Main Responsibilities

  • Participate in planning of peer support groups or activities
  • Co-facilitate peer support groups, in-school educational programs and mental wellness talks
  • Promote mental health wellness awareness and advocacy through the sharing of personal story
  • Assist in developing mental wellness content on various social media platforms
  • Reach out to unengaged peers who lack the desire in pursuing the goal of recovery
  • Ad hoc duties as assigned by supervisor


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central

Requirements

  • Certificate in Peer Support Specialist Training
  • Minimum O-Level
  • Able to communicate in English
  • Prefer to have experiences working with youths and parents

Senior Accountant (2 years contract)

Job Summary

  • Provide assistance to the Assistant Director, Finance in both internal and external reporting to stakeholders and in the planning, budgeting and management of daily operations
  • Help establish new processes as the department transiting into new accounting platform 


    Main Responsibilities
  • Ensure Finance SOPs are adhered to process of all transactions
  • Ensure that internal controls are in place for good governance
  • Analyse and interpret financial statistics and other data and produce relevant reports
  • Ensure all requirements stipulated in all funding agreements are strictly adhered to and reports submitted on a timely basis to the Funding Agencies 
  • Monitor and alert management of the status of funding for programmes
  • Monitor and keep updated on contractual agreements on services and funding
  • Look into the development of processes to keep up with ongoing changes in the business environment
  • Cashflow management of company, tracking of cashflow and fixed deposit placements to raise interest income
  • Ensure compliance with statutory and funding agencies' financial reporting requirements including quarterly GST reporting, IRAS reporting, annual and ad hoc financial statement 
  • Compilation of annual budget, mid-year budget and annual statutory audit of accounts


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      

Requirements
  • Degree in Accountancy from recognised institutions
  • A certified Chartered Accountant 
  • Minimum 6 years relevant experience preferred
  • Proficient in Microsoft Office (e.g. Outlook, Word, Powerpoint, Excel, Forms and etc)
  • Able to analyse and interpret financial statements and present financial data for management reporting and decision making
  • Ability to troubleshoot and propose solutions for improvements
  • Convertible to permanent role
Senior Executive (Technology and Digital Solutions)

You will co-design, pilot and implement Technology and Digital Solutions that can scale in serving beneficiaries and TOUCH. This includes leveraging data and technology to transform business processes and developing new applications.

You will be working across teams to understand business needs and co-design, pilot and implement Technology and Digital Solutions. You should be familiar with applying technology to solve problems and have experience in building digital capability in TOUCH. You should be energised by innovation projects and technology adoption in social services.


Main Responsibilities

  • Align Transformation strategy with TOUCH strategic pillars (People, Programme, Platform and Partnership) to transform TOUCH into a data-driven and client-focused organisation.
  • Handle internal client, programme and project management for Transformation Office.
  • Request for funding, co-design, pilot and implement technology and digital solutions to add business capability, reduce operational inefficiencies and transform work processes.
  • Build Digital Capability in TOUCH

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central      
Requirements
  • Degree with 3-5 years working experience
  • Experience in working with internal/external stakeholders to understand business needs and co-design, pilot and implement Technology and Digital Solutions
  • Experience in Client, Programme and/or Project management
  • Experience in Digital Transformation (DT) and/or Change Management.
  • Good communication skills including presentation and articulating concepts and analysis to senior management.
  • Experience in handling Digital technologies such as Artificial Intelligence, Facial Recognition, Robotic Process Automation, Cloud Computing, Data Analytics, etc, is advantageous.
  • Experience in Design Thinking / Human-centred Design is advantageous.
  • Experience in Facilitation is advantageous.
  • Experience in Business-Process Re-engineering (BPR) is advantageous.
Social Worker/ Social Work Associate (Integrated Family - TOUCH Family Support)

Main Responsibilities

1. Case management

  • Facilitate parents’ understanding of programme and needs of child from screening and recommendation(s) from relevant professionals and sources in the centres
  • Collate and consolidate all information about the child and family from relevant professionals and sources in the school
  • Facilitate social work-parents meeting with the DS-LS team to share assessment outcomes of child and recommendations/next steps required
  • Facilitate all documentation needed for enrolment into the programme
  • Identify and track areas for follow up (e.g. referral to internal/external resources)


2. Documentation and Administrative Tasks

  • Prepare for and participate in Case Filter Meetings, take notes and maintain good record keeping
  • Complete documentation (e.g. case notes) accurately and promptly for other professionals who are working with child
  • Maintain accurate records, prepare reports for governing agencies, collate information and submit government means-test applications


3. Collaborative Partnerships/Community Networking

  • Utilise appropriate and available community resources to support child and/or family
  • Network and work collaboratively with various community agencies (e.g Family Service Centres, Social Services Offices or other agencies) for collaborative problem-solving


4. Administration & Processes: (HOPE)

  • Upkeeping database and generating monthly tracking and statistics for casework done by the team.
  • Submission of reports for MSF for MSF funded programme
  •  Adhering to requirements from MSF and providing feedback on policy/service model gaps.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central


Requirements

  • Graduate Diploma/ Degree in Social Work or Counselling
  • Training in usage of CSWP (BPSS and FAST tool assessment)
  • Basic skills in MS Excel and Word
  • Able to relate with youths, especially youths with symptomatic delinquent behaviour.
  • Excellent verbal communication skill and ability to engage clients in a one-to-one or group sessions 
  • Practices cultural sensitivity when engaging families and successful in motivating clients in working together on case management plan
  • Candidate with Diploma in Social Work or Counselling will be considered for Social Work Associate role

Teacher / Para Educator (Integrated Family - TOUCH Child Care)

Main Responsibilities

  • Develop the intellectual, social, emotional & physical needs of children.
  • Plan, organise, implement & supervise classroom / outdoor activities.
  • Preparation of lesson plans & worksheets.


Working Conditions

  • 5.5-day work week: Mon-Sat (alternate Sat)
  • Attractive remuneration and staff benefits
  • Location - Clementi, Hougang 


Requirements

  • Minimum 5 GCE 'O' Level with credit in EL1 / CL1.
  • Diploma in Pre-School Education.
  • Min 2 years of related experience.
  • Ability to work independently with minimal supervision.
  • Team player with strong interpersonal skills.
  • Passion and dedication to work with children.

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121