Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Administrative Officer (Integrated Family Group - TOUCH Child Care)

Job Summary: Provide administrative and operational support to the Centre.

Principal Responsibilities and Duties:

  • Arrange & coordinate meetings, team activities, projects
  • Ensure policies & procedures relating to health & safety from the authorities are in place
  • Consolidates data & prepare relevant reports
  • Process payments and receipts
  • Maintain client / volunteer contacts and database
  • Maintain a proper filing system
  • Stock take (Stationery, resource, book supplies, uniform etc)
  • Order supplies for Centre operation, including sourcing for suppliers.
  • Other duties as assigned by Principals

Essential Skills and Qualifications:

  • Min O Level
  • 2 years of administrative and accounting experience

Core Competencies and Attributes:

  • Good communication and interpersonal skills
  • Multi-task & work independently with minimum supervision
  • Neat, systematic and attentive to details
  • Proficient in Microsoft Applications, Littlelives Application

Case / Social Worker - KidSTART Practitioner (Integrated Family Group - TOUCH Family Support)

Job Summary
KidSTART Practitioners (KSPs) provide child development strategies through home visits, support groups, and ongoing monitoring. They foster parent-child bonding and promote child development by actively engaging families and working with social / community partners and government agencies to ensure the needs of children and their families are addressed holistically.

Main Responsibilities

  • Assess the needs and risks of families and customize intervention accordingly
  • Build rapport, engagement and cultivate a positive relationship with parents/caregivers to ensure that child development knowledge and skills are imparted effectively.
  • Conduct screening and ongoing assessment of child development, maternal and family wellbeing.
  • Collaborate and partner community and social service agencies (eg. Medical Professionals, FSCs, SSOs) to provide the necessary support for the families and their children, which includes regular case conferences and discussions.
  • Contribute to group sessions/activities to reinforce child development knowledge and skills, mental wellbeing of caregivers, and create opportunities for peer support among caregivers.
  • Support in outreach efforts to reach out and recruit new families to join the Home Visitation Programme.


Working Conditions

  • 5 day work week, Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 


Requirements

  • Degree in Social Work, Early Childhood Development, Psychology, Nursing, or equivalent.
  • 3-5 years of work experience in the early childhood development or social service sector and familiar with the needs of low-income families.
  • Good communication, interpersonal and facilitation skills.
  • Proficiency in Microsoft Office applications.
  • Passionate and committed to work with caregivers and their children.
  • Able to work independently and handles administration.
  • Able to work on weekends when required.

Early Intervention Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Integrates a range of teaching and learning approaches and identifies new approaches to conduct lessons for children. Enriches children’s learning through implementing curriculum, and adapting and integrating developmentally appropriate teaching and classroom management strategies. Creates a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them. Partners with families and caregivers and coordinates with community stakeholders, volunteers and social service providers to support the delivery of Centre initiatives, programmes and services.


Main Responsibilities

1) Implement and deliver curriculum and interventions:

  • Develop lesson plans and teaching materials
  • Adapt a range of developmentally appropriate materials and resources to create quality learning environment meeting the diverse needs of children
  • Review health, safety, nutritional and hygience practices in accordance with ECDA standards and procedures
  • Identify new teaching and learning approaches to customise classroom management strategies
  • Evaluate documentations of children’s learning and development to better inform planning and teaching
  • Assess impact of interventions using appropriate methods, tools and assistive technologies in support learning
  • Monitor progress with Brigance Assessment Tool

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2) Partnership with stakeholders:

  • Partner with families and caregivers to enhance child and family outcomes
  • Identify opportunities to collaborate with families to ensure continuity of care and learning between the home and the Centre
  • Implement Centre initiatives, family and community initiatives and programmes
  • Support the development of outreach activities to create awareness on the Centre programmes and services


Working Conditions

  • 5 day work week: Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Clementi / Hougang

Requirements
  • Diploma in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T) or its equivalent recognised by ECDA for K1/K2 Teacher
  • Preferably specialising in the Early Intervention track or has related qualifications such as Advanced Diploma in Early Intervention (Special Needs)
  • Adequate knowledge of current early childhood care and education development theories, research and practices
  • Have significant interest in mainstream inclusion and implementation of early intervention strategies
  • Some working experience in varied settings such as in Early Intervention Centres and preschools is an advantage
  • Thoughtful, calm and loves working with children
  • Demonstrate good active communicative skills
  • Good team player, able to bulid constructive working relationship characterised by a high level of corporation and mutual respect
Executive - KidSTART (Integrated Family Group - TOUCH Family Support)

Job Summary: KidSTART Executives actively support the KidSTART team in administrative matters and the engagement of families.

Principal Responsibilities and Duties:

  • Maintain updated documentation of KidSTART families

  • Collation of necessary forms and data for submissions

  • Support intake and enquiries, and assignment of referrals

  • Support KidSTART Practitioners (KSPs) in their engagement of families; accompanying them for home visits, engaging children

  • Support in other administrative and operation needs in TOUCH Family Support

Essential Skills and Qualifications:

  • Diploma in any discipline (Social Work, Early Childhood & Nursing preferred)

  • 2-3 years of work experience in the social service sector or early childhood development is preferred

  • Strong organizational and administrative skills, with an ability to manage multiple projects and meet deadlines effectively

Core Competencies and Attributes:

  • Good communication, interpersonal and facilitation skills.

  • Proficiency in Microsoft Office applications.

  • Passionate and committed to work with caregivers and their children

  • Excellent team player with good interpersonal and communication skills

  • Able to work independently and handles administration.

  • Able to work on weekends when required.

Executive (Transformation Office - Impact & Research)

Job Summary

Your key responsibility will be to manage and contribute to a portfolio of projects comprising research studies, programme design, monitoring, and evaluation to improve programme efficacy and outcomes of beneficiaries. 

Activities include project management, applying evidence in programme design, developing indicators for monitoring and evaluation, providing implementation support, conducting research studies and research synthesis. You will also contribute to strategic organisational development and capability building projects


Main Responsibilities
  • 1) Support research studies and activities

    • - Conduct literature reviews
    • - Scope research studies and design surveys
    • - Prepare reports and present findings through reports, newsletters, presentation, etc.


    2) Work with programme teams to design and develop evidence-informed programmes and interventions

    • - Project planning and management
    • - Building strong relationships with stakeholders
    • - Provide relevant evidence-based information
    • - Support in needs assessment/ situational analysis and synthesis
    • - Develop monitoring indicators and scales for programme monitoring and evaluation (both internal and external)
    • - Contribute to proposal writing
    • - Support teams in programme implementation to ensure monitoring process is in place


    3) Work alongside teams for programme monitoring and evaluation (both internal and external)

    • - Co-ordinate and manage programme evaluation projects with external programme evaluators
    • - Support programme monitoring and evaluation of internal programme evaluations
    • - Prepare reports and present findings through reports, newsletters, presentation, etc.


    4) Contribute to organisational capability building e.g. training workshops, etc.

    • - Support in preparing and conducting training on related impact and research topics


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 

Requirements
  • A good degree in any discipline, preferably with prior experience conducting research programme design, monitoring and evaluation
  • Excellent written and verbal communication skills
  • Qualitative and quantitative research design, data collection and analysis skills
  • Strong ability to interpret, analyse and synthesise data
  • Strong project and stakeholder management skills
  • Proficiency in using statistical software such as SPSS or Nvivo to conduct data analysis
Houseparent (Special Needs Group - TOUCH Ubi Hostel)

Job Summary:

The incumbent is part of Special Needs Group who reports to Centre Manager of TUH and is responsible for the role of a Houseparent that encompasses implementing holistic services and programmes to meet the needs of clients at TUH. The incumbent provides direct care services to the clients and is responsible for delivery of quality service, personal efficiency and teamwork at the workplace.

Principal Responsibilities and Duties:

To be parental figures in the caregiving and guidance for clients in the hostel

  • Provide support and work in a team to deliver services and training to the clients in their activities of daily living, personal social skills and in-house job support.
  • Provide daily care assistance to trainees in their daily living and perform tasks according to their care plans.
  • To carry out and monitor the progress of trainees according to their care plan.
  • Plan and conduct recreation and enrichment for clients to promote wellness, health and quality of life.
  • Oversee and monitor the healthcare needs and safety of the trainees in routine health check, attending to any general health condition and ensuring trainees take their medication timely and follow up with medical appointments.
  • Track the daily attendance of the trainees in their daily activities and attend to the clients in the morning and night routine.
  • To support and work in a team for any behavioral intervention for the clients.
  • Provide nurturing and affirmative guidance to the psychological needs and emotional support of the clients.
  • To uphold the safety measures in the operation of the hostel. Maintain order, safety and cleanliness of the care environment.

Essential Skills and Qualifications:

  • ITE or Diploma
  • Preferably with 1-2 years of experience working with persons with special needs.
  • Basic skill in MS Excel, MS Doc, MS PPT

Core competencies and work requirements:

  • Able to commit to split shift and weekends.
  • Require to stay-in full time for any night emergency response in hostel.
  • Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member to achieve a common goal.
  • Working with Family – Work in consultancy with family members that will uphold TCS’s vision of building strong families, caring generation and enabled communities.
  • Passionate and dedicated to work with the Special Needs Community.
Lifeskills Coach (Special Needs Group - TOUCH Centre for Independent Living)

Job Summary:

As a Lifeskills Coach, the incumbent attend to all matters of the clients in their Form Class, at TOUCH Centre for Independent Living (TCIL), and conduct training in Activities of Daily Living (ADL) and Community Living Skills (CLS), as well as social and recreational activities to engage the clients meaningfully.

Principal Responsibilities and Duties:

A. Lifeskills Coach in Charge of a Form Class

  1. Plan and draft the Individual Care Plan of clients in Form Class based on Centre’s admission assessment, MSF Client Assessment Form (CAF), caregivers’ feedback and needs observed by other staff.
  2. In charge of administrative duties such attendance, collection of forms and fees etc.
  3. Inform the Administration Staff and Social Worker if there are changes in clients’ personal information, financial situation or records.
  4. Maintain Form Class classroom’s environment (notice boards and update of information), and stationery budget.
  5. Behaviour management of clients in Form Class: tracking and intervention (basic discipline, behaviour chart, reward system etc).
  6. Maintain a courteous and respectful 2-way communication with clients’ families to keep them informed of activities at the Centre, welfare of clients, conduct and progress of clients through regular phone contacts, home visits and report books.

B. Planning and Implementation of Training and Enrichment Programme

  1. Plan and conduct training in the area of daily living skills and community living skills based on clients’ IEP.
  2. Assess and report the progress of clients in the training classes to Supervisor, Form Class Coaches and parents on a half-yearly basis (assessment and report book).
  3. Plan and conduct social and recreational activities (enrichment).
  4. Ensure safety of clients at all times during operating hours.

C. Other Responsibilities

  1. In charge of at least one Centre’s activity and one operational duty eg. Centre celebration (Monthly Birthday celebration, Chinese New Year, National Day, Christmas), Centre Outing, Purple Parade, Flag Day; Sports inventory, Kitchen inventory, IT inventory, Facilities management, or respective taskforces (Curriculum taskforce, Transitional management, Health Screening etc)

Requirements:

  1. Diploma or Degree holder
  2. Preferably with Special Education or Disability Studies trained with 1-2 years of experience working with persons with special needs.
  3. Basic skill in MS Excel, MS Doc.


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central / Ubi
Occupational Therapist (Elderly Group - TOUCH Home Care)
Main Responsibilities
  • Assess, develop, implement and document occupational therapy treatment plans for elderly with variety of medical conditions
  • Assess and provide home safety consultation, home modification service and equipment prescription to enhance independence at home and/or to alleviate caregiver's stress
  • Provide caregiver training to family member and/or domestic helper on delivering care in ADLs within home environment
  • Conduct trainings for staffs and volunteers on home safety, fall prevention and wheelchair competency skills
  • Participate in clinical workgroups to develop guidelines and program development
  • Communicate with caregivers and refer to appropriate colleagues or other service providers for the desired care arrangement
  • Support Senior OT in implementing and evaluating clinical programmes.
  • Supervise occupational therapy students in clinical placement as and when assigned
  • Careline - Recommend services/ care arrangements according to the individual situation and ensure proper documentation

Core Competencies & Attributes 

  • Passionate to serve the elderly
  • Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
  • Case Management knowledge
  • Programme development and evaluation
  • Team Player
  • Problem Solving Skill
  • MS office 365
Officer (Elderly Group - Service Support)

Main Responsibilities 

Administrative Support for Centre

  • Responsible for frontline customer services support via the telephone, attending to walk-in clients and handling of referrals from AIC for services required to relevant staffs for screening.
  • Monitor inventory control and office equipment maintenance.
  • In charge of maintenance and upkeep the Centre.
  • Raise payment vouchers for centre-related matters.
  • Schedule appointment with locum doctor and clients for home visit.
  • Record outcome of the doctor’s home visit and prescription in the system, ensure all stakeholders are informed.
  • Other centre-related admin matters

Fees Collection

  • Monitor outstanding payment and make recommendation on payment modes and any other necessary action.
  • Work with Social Workers to carry financial assessment for fees waiver wherever necessary


Working Conditions

  • 5 day work week, Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Ang Mo Kio 

Officer / Executive - Administration & Accounts (JOURNEY)

Job Summary

As an Admin/Account Support, the incumbent supports the work in relations to administrative, accounting, fulfilling orders and sourcing matters related at JOURNEY.


Main Responsibilities

  • Reconcile month-end website, retail, booth and corporate sales income with HQ Finance and submit receipt summary.
  • Issue invoices to corporate customers
  • Record sales income from all platforms on sales overview.
  • Make payment and issue letters to vendors and artists.
  • Submit claims for centres and JOURNEY procurement.
  • Utilize inventory management software and tools to track, analyse, and manage inventory data.
  • Conduct regular stocktaking to maintain accurate inventory levels.
  • Place orders for materials required in the warehouse and showroom.
  • Maintain office cleanliness, hygiene, and work safety standard.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Paya Lebar


Requirements

  • Preferably to have at least GEC “O” Level or Diploma.
  • Basic knowledge of accounting skill.
  • Basic skills in Microsoft Office.
  • Good interpersonal and communication skills.
  • Adaptable and willing to learn.
  • Pay attention to details.
  • Independent as well as good team player.
Officer/Senior Officer - Logistics (Elderly Group - MET)

Principal Responsibilities and Duties:

Able to independently:

  • Enter client’s medical appointments in system
  • Monitor clients’ movement.
  • Plan daily transport schedule.
  • Manage vehicle related matters.
  • Liaise with hospitals and other community partners
  • Manage and screen volunteers, independent contractors and vendors
  • Screen new referrals.

Administrative work:

  • Generate monthly reports.
  • Submit monthly claims.

Other responsibilities:

  • Escort clients for medical appointments when needed.
  • Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

  • MSOffice 365.
  • Passionate to serve the elderly.
  • Patient and sensitive to the needs of the elderly.
  • Good in problem solving and critical thinking.
  • Good interpersonal and communication skill.
Physiotherapist (Elderly Group - TOUCH Home Care)

Principal Responsibilities and Duties:

Clinical Responsibilities

  • Render clinical services for clients through assessment of client’s functional status, performance deficits and care resources.
  • Offer treatment suggestions for clients to manage their physical rehabilitation needs while reducing the risk of injury and further functional decline.
  • Formulate and implement care plan to facilitate maximal independence and prevent disability.
  • Prescribe, adapt and train clients and caregivers on the use of rehabilitative equipment and assistive devices/applicant.
  • Monitor client’s progress and maintain timely and accurate documentation of patients’ condition and care and outcomes.
  • Liaise with other internal or external care providers, to plan, develop and implement patient care in discussion with patients, care providers and their caregiver.
  • Connect client with community resources and financial assistance when assessed, as necessary.
  • Conduct caregiver training programme to clients / caregivers and evaluate effectiveness of training by assessing improvement in care and caregiver/s coping response.
  • Build up and put discharge planning process into practice on admission of patients.
  • Provide clinical supervision, mentoring and/or support to junior PT and students on clinical practice education as assigned.
  • Assist in developing professional educational activities.

Other Responsibilities

  • Provide coaching to therapist assistants.
  • Recommend services/ care arrangements according to the individual situation and ensure proper documentation
  • Carry out audit on services as assigned.
  • Support community fitness programmes.

Core Competencies and Attributes:

  • Passionate to serve the elderly
  • Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
  • Case Management knowledge
  • Team Player
  • Problem Solving Skill
  • MS office 365
Programme Executive (Elderly Group - Active Ageing Centre

Principal Responsibilities and Duties:

  • Assist in manpower planning and implement a community outreach plan to reach out to seniors in the community 
  • Establish and maintain relationships with community partners and internal stakeholders to discuss care coordination for frail seniors in the community  
  • In charge of the befriending programme and working with volunteers to engage the isolated seniors 
  • Support the Active Ageing Centre's programme and activities
  • Build relationships with the community, community partners and volunteers to empower well & active seniors with community projects
  • Perform administrative work in centre matters including liaising with vendors and regulatory reporting
  • Assist the team in daily operation matters

Essential Skills: 

  • Microsoft Office (outlook, word, excel)

Core Competencies and Attributes: 

  • Good Communication and Teamwork Skills
  • Enjoy befriending and empowering seniors
  • At least 1 year of experience in direct elderly work
  • Have prior experience in working with the community 
Senior Executive (Integrated Family Group - TOUCH Young Arrows)

Job Summary

Through strategic volunteer management, you will play a vital role in helping children from disadvantaged families gain access to opportunities and experiences that elevate their well-being and aspirations.

You will ensure a sustainable pipeline of volunteers who feel valued and cared for, oversee all aspects of their volunteer journey and development, and identify opportunities to convert organisational donors and stakeholders to volunteers. You will also evaluate and enhance current volunteer management policies and processes, in alignment with organisational directives.

Responsibilities

1. Recruitment, Screening & Onboarding

  • Develop recruitment strategy for new volunteers and re-activation strategy for passive volunteers
  • Process new volunteer applications
  • Orientate, match and deploy volunteers to various TYA clubs
  • Run screening and background checks on potential volunteers
  • Ensure smooth and proper on-boarding of new volunteers

2. Development, Training & Recognition

  • Design and monitor volunteers’ training roadmap
  • Nurture and recognise volunteers’ efforts
  • Develop and mentor leaders within volunteer pool
  • Conduct orientation and quarterly volunteer training and review sessions
  • Communicate with volunteers at various milestones of the volunteers’ journey

3. Policy & Knowledge Management

  • Evaluate and enhance current policies and processes
  • Harness technology to streamline processes and provide actionable data
  • Ensure volunteer database is well-maintained
  • Provide necessary documentation for volunteer participation
  • Gather and channel volunteer feedback to respective Teams

4. Other

  • Facilitate collaboration with Learning & Development and Community Engagement teams in enhancing volunteers’ experience
  • Support social workers in crises or case follow-up where needed
  • Support general administration and coordination

Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central

Requirements

  • Degree holder in any discipline
  • 3-5 years of related experience
  • Team player with strong interpersonal skills
  • Good people management skills to work with people from diverse backgrounds (i.e. volunteers)
  • Self-starter and able to contribute independently
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills
  • Adept at Microsoft Office
Teacher / Assistant Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Plan, develop and implement early childhood programmes to a group of children in the centre.

Main Responsibilities

  • Plan and implement a holistic and developmentally appropriate early childhood curriculum for K2, K1, N & PG level

  • Provide a safe, conducive learning environment for the care and development of children in the centre

  • Provide activities, apparatus and equipment to support the various curriculum areas

  • Deliver quality service to meet the needs of children and families


Working Conditions

  • 5 day work week: Mon - Fri

  • Attractive remuneration and staff benefits

  • Location - Clementi / Hougang

Requirements

  • Diploma holder in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T), or its equivalent recognised by ECDA for K1/K2 teacher

  • Has been registered with ECDA and attained a L2 certification

  • Adequate knowledge of current early childhood care and education development theories, research and practices

  • Familiar with government regulations, quality assurance framework (Child Care Act and Regulation, SPARK etc.)

  • Demonstrate good active communicative skills

  • Good team player, able to bulid constructive working relationship characterized by a high level of cooperation and mutual respect

Therapy Assistant (Elderly Group - Day Rehab Centre/Home Therapy)

Principal Responsibilities and Duties:

Gym Tonic Programme

  • Support the programme in-charge in delivering gym tonic programme according to protocol
  • Support in conducting pre and post assessment
  • Guide client in blood pressure taking and monitoring pre and post sessions
  • Train clients in using HUR machines
  • Lead warm up and cool down activities
  • Support in scheduling of appointments if required

Day Rehabilitation Programme

  • Assist therapists in setting up and carrying out therapeutic activities (for individual or groups) as assigned
  • Train clients and caregivers on functional skills and exercises, including the use of rehab equipment and assistive devices/appliances prescribed by the therapists
  • Comply in practicing the requirements under infection control and environmental sanitation guideline
  • Support in scheduling appointments for clients if required

Administrative

  • Complete basic documentation of clinical care as assigned
  • Record visit logs and generate monthly log sheets
  • Support in maintenance of therapy equipment
  • Support in upkeeping the equipment inventory
  • Support in handling enquires related to DRC programmes if required

Working Conditions
  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - AMK

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121