Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Administrative Officer (Integrated Family Group - TOUCH Child Care)

Job Summary: Provide administrative and operational support to the Centre.

Principal Responsibilities and Duties:

  • Arrange & coordinate meetings, team activities, projects
  • Ensure policies & procedures relating to health & safety from the authorities are in place
  • Consolidates data & prepare relevant reports
  • Process payments and receipts
  • Maintain client / volunteer contacts and database
  • Maintain a proper filing system
  • Stock take (Stationery, resource, book supplies, uniform etc)
  • Order supplies for Centre operation, including sourcing for suppliers.
  • Other duties as assigned by Principals

Essential Skills and Qualifications:

  • Min O Level
  • 2 years of administrative and accounting experience

Core Competencies and Attributes:

  • Good communication and interpersonal skills
  • Multi-task & work independently with minimum supervision
  • Neat, systematic and attentive to details
  • Proficient in Microsoft Applications, Littlelives Application

Case / Social Worker - KidSTART Practitioner (Integrated Family Group - TOUCH Family Support)

Job Summary
KidSTART Practitioners (KSPs) provide child development strategies through home visits, support groups, and ongoing monitoring. They foster parent-child bonding and promote child development by actively engaging families and working with social / community partners and government agencies to ensure the needs of children and their families are addressed holistically.

Main Responsibilities

  • Assess the needs and risks of families and customize intervention accordingly
  • Build rapport, engagement and cultivate a positive relationship with parents/caregivers to ensure that child development knowledge and skills are imparted effectively.
  • Conduct screening and ongoing assessment of child development, maternal and family wellbeing.
  • Collaborate and partner community and social service agencies (eg. Medical Professionals, FSCs, SSOs) to provide the necessary support for the families and their children, which includes regular case conferences and discussions.
  • Contribute to group sessions/activities to reinforce child development knowledge and skills, mental wellbeing of caregivers, and create opportunities for peer support among caregivers.
  • Support in outreach efforts to reach out and recruit new families to join the Home Visitation Programme.


Working Conditions

  • 5 day work week, Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 


Requirements

  • Degree in Social Work, Early Childhood Development, Psychology, Nursing, or equivalent.
  • 3-5 years of work experience in the early childhood development or social service sector and familiar with the needs of low-income families.
  • Good communication, interpersonal and facilitation skills.
  • Proficiency in Microsoft Office applications.
  • Passionate and committed to work with caregivers and their children.
  • Able to work independently and handles administration.
  • Able to work on weekends when required.

Early Intervention Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Integrates a range of teaching and learning approaches and identifies new approaches to conduct lessons for children. Enriches children’s learning through implementing curriculum, and adapting and integrating developmentally appropriate teaching and classroom management strategies. Creates a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them. Partners with families and caregivers and coordinates with community stakeholders, volunteers and social service providers to support the delivery of Centre initiatives, programmes and services.


Main Responsibilities

1) Implement and deliver curriculum and interventions:

  • Develop lesson plans and teaching materials
  • Adapt a range of developmentally appropriate materials and resources to create quality learning environment meeting the diverse needs of children
  • Review health, safety, nutritional and hygience practices in accordance with ECDA standards and procedures
  • Identify new teaching and learning approaches to customise classroom management strategies
  • Evaluate documentations of children’s learning and development to better inform planning and teaching
  • Assess impact of interventions using appropriate methods, tools and assistive technologies in support learning
  • Monitor progress with Brigance Assessment Tool

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2) Partnership with stakeholders:

  • Partner with families and caregivers to enhance child and family outcomes
  • Identify opportunities to collaborate with families to ensure continuity of care and learning between the home and the Centre
  • Implement Centre initiatives, family and community initiatives and programmes
  • Support the development of outreach activities to create awareness on the Centre programmes and services


Working Conditions

  • 5 day work week: Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Clementi / Hougang

Requirements
  • Diploma in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T) or its equivalent recognised by ECDA for K1/K2 Teacher
  • Preferably specialising in the Early Intervention track or has related qualifications such as Advanced Diploma in Early Intervention (Special Needs)
  • Adequate knowledge of current early childhood care and education development theories, research and practices
  • Have significant interest in mainstream inclusion and implementation of early intervention strategies
  • Some working experience in varied settings such as in Early Intervention Centres and preschools is an advantage
  • Thoughtful, calm and loves working with children
  • Demonstrate good active communicative skills
  • Good team player, able to bulid constructive working relationship characterised by a high level of corporation and mutual respect
Executive - Programme (Integrated Family Group - TOUCH Parenting)

Job Summary

Work together with the team to execute and provide support for Family Life Programmes.

Principal Responsibilities

A. Programme Promotion & Coordination

  • Program Coordination: Coordinate with schools & relevant providers on organising, scheduling & providing logistic support for all FLE programmes.
  • Programme Outreach: Develop strategies to promote awareness of programs to schools, community and organisations.
  • Publicity: Designing EDMs or doing simple videos for promotion of programmes when needed
  • Referrals: Refer parents where necessary to resources and for follow up support such as counselling & information to meet their relevant needs.
  • Execution & Quality Assurance: Ensuring programs are planned and executed professionally and KPIs are met. Ensure that funded programs are implemented with high quality and fidelity to the program model. This involves monitoring program delivery, providing feedback and support to staff, and implementing quality improvement initiatives as needed.

B. Administration

  • Data Management and Reporting: Collection, analysis, and reporting of data related to programs. This may include tracking program outcomes, participant demographics, and feedback to assess program effectiveness and inform decision-making.
  • Administrative Tasks: Assist and handle various administrative duties assigned by the supervisor; this may include the need to provide administrative and logistical support on some evenings and/or weekends, take on special projects, small to large scale events and other fund-raising event, etc.
  • Requisition: Invoicing and requiting for payment where required.
  • Procurement : Procuring the necessary logistics and materials for programs when required.

C. Collaboration with other parties

  • Stakeholder Engagement: Act as the primary interface and liaise with various stakeholders involved in the program, including parents, community organisations, schools. Building and maintaining positive relationships with these stakeholders.
  • External Trainer/Volunteer Management : Engage and manage a pool of Contract Trainers/Volunteers when required and evaluate delivery to ensure professional quality of service is delivered to clients.
  • Collaboration inter-department: Collaborate with staff of other departments or with other service providers and partners that can positively enhance our TOUCH Parenting services and programmes to our clients

Working Conditions:

  • 5 day work week: Mon-Fri
  • Attractive remuneration and staff benefits
  • Location - Toa Payoh

Essential Skills and Qualifications:

  • Diploma or Degree from a relevant discipline
  • At least 3 years of working experience in training and working with school partners
  • At least 2 years of working experience in planning and organising events
  • Possess good communication and interpersonal skills
  • Administrative skill set
  • Problem solving skills
  • Basic skill in MS Word, Excel and Presentation
  • Ability to multitask and deliver accurate details
  • Ability to use design softwares (eg. MailChimp and Canva) and publicity software (eg. Sitefinity & Eventbrite) to publicise programmes
Executive / Senior Executive - Community Engagement (Integrated Family Group - TOUCH Young Arrows)

Job Summary

You will oversee programmes and services for children and their families from disadvantaged backgrounds, and manage volunteers & partners to meet ground needs. You will identify and bring together key players and diverse stakeholders to have meaningful conversations, adopt impactful strategies, design and implement plans and programmes that will elevate the children’s well-being and aspirations.

Responsibilities:

1. Community Engagement

  • Oversee and manage weekly club programme and ad-hoc/ year-round programmes.
  • Recruit, manage and support low-income children/ families.
  • Onboard, engage and mentor volunteers and volunteer leaders/ supervisors.
  • Facilitate better understanding of the children’s needs and aspirations with corporate and community partners.
  • Build long-term relationships to facilitate social change and transformation.
  • Channel ground feedback to Learning & Development team to inform their programme development for the clients.

2. Project Management

  • Oversee projects/ programmes from ideation to completion, by coordinating people, processes and resources to meet goals on time and within budget.
  • Establish vision and alignment among volunteer teams to implement well.

3. Communications

  • Curate social media content.
  • Curate stories of beneficiaries and volunteers.

4. Other

  • Support social workers in crises or case follow-up where needed.
  • Upkeep general administration and coordination, pertaining to database management, claims and outings etc.

Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central / Various location around Singapore

Requirements

  • Degree holder in any discipline
  • 2-5 years of related experience
  • Team player with strong interpersonal skills
  • Self-starter and able to contribute independently
  • Strong analytical and organizational skills
  • Care to details
  • Compassion for vulnerable children and families
  • Excellent facilitation skills
  • Adept at Microsoft Office
Lifeskills Coach (Special Needs Group - TOUCH Centre for Independent Living)

Job Summary:

As a Lifeskills Coach, the incumbent attend to all matters of the clients in their Form Class, at TOUCH Centre for Independent Living (TCIL), and conduct training in Activities of Daily Living (ADL) and Community Living Skills (CLS), as well as social and recreational activities to engage the clients meaningfully.

Principal Responsibilities and Duties:

A. Lifeskills Coach in Charge of a Form Class

  1. Plan and draft the Individual Care Plan of clients in Form Class based on Centre’s admission assessment, MSF Client Assessment Form (CAF), caregivers’ feedback and needs observed by other staff.
  2. In charge of administrative duties such attendance, collection of forms and fees etc.
  3. Inform the Administration Staff and Social Worker if there are changes in clients’ personal information, financial situation or records.
  4. Maintain Form Class classroom’s environment (notice boards and update of information), and stationery budget.
  5. Behaviour management of clients in Form Class: tracking and intervention (basic discipline, behaviour chart, reward system etc).
  6. Maintain a courteous and respectful 2-way communication with clients’ families to keep them informed of activities at the Centre, welfare of clients, conduct and progress of clients through regular phone contacts, home visits and report books.

B. Planning and Implementation of Training and Enrichment Programme

  1. Plan and conduct training in the area of daily living skills and community living skills based on clients’ IEP.
  2. Assess and report the progress of clients in the training classes to Supervisor, Form Class Coaches and parents on a half-yearly basis (assessment and report book).
  3. Plan and conduct social and recreational activities (enrichment).
  4. Ensure safety of clients at all times during operating hours.

C. Other Responsibilities

  1. In charge of at least one Centre’s activity and one operational duty eg. Centre celebration (Monthly Birthday celebration, Chinese New Year, National Day, Christmas), Centre Outing, Purple Parade, Flag Day; Sports inventory, Kitchen inventory, IT inventory, Facilities management, or respective taskforces (Curriculum taskforce, Transitional management, Health Screening etc)

Requirements:

  1. Diploma or Degree holder
  2. Preferably with Special Education or Disability Studies trained with 1-2 years of experience working with persons with special needs.
  3. Basic skill in MS Excel, MS Doc.


Working Conditions

  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central / Ubi
Medical Escort (Elderly - TOUCH Home Care)

Main Responsibilities

  • Escort the elderly from their home to the hospital or polyclinic to attend to medical needs.

  • Accompany the elderly on the vehicle.

  • Assist the elderly throughout their hospital visit and ensure their safety.

  • Adhere to the Standard Operating Procedures (SOP).

  • Inform the coordinator of any abnormality of the client.

  • Assist in Meals-On-Wheels delivery as required.

  • Assist in other ad-hoc activities.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm

  • Attractive remuneration and staff benefits

  • Location - TPY

Officer - Programme (Integrated Family Group - TOUCH Adventures)

Job Summary
Design and implement educational camps for youths that incorporate adventure-based learning to help them discover their potential beyond their curriculum-based abilities.

Principal responsibilities and duties

  • Design and develop outdoor learning and/or leadership camps for youths.

  • Design and develop adventure-based counselling camps for youth at risks.

  • Design and develop adventure-based learning camps for special needs youths.

  • Design and develop teambuilding camps for working adults.

  • Design and customise camps to build family bond.

  • Collaborate with different departments in TOUCH to serve their clients' adventure-based needs.

  • Client meetups to customise and develop programmes / camps.

  • Prepare post camp reports.

  • Research on trends and needs to develop programmes / camps.

Requirements

  • Diploma holder in any discipline

  • Comfortable working in an outdoor adventure setting

  • Team player with strong interpersonal skill and ability to work cohesively in a team environment and across diverse cultures

  • Good facilitation, organizational and project management skills

Officer / Executive - Administration & Accounts (JOURNEY)

Job Summary

As an Admin/Account Support, the incumbent supports the work in relations to administrative, accounting, fulfilling orders and sourcing matters related at JOURNEY.


Main Responsibilities

  • Reconcile month-end website, retail, booth and corporate sales income with HQ Finance and submit receipt summary.
  • Issue invoices to corporate customers
  • Record sales income from all platforms on sales overview.
  • Make payment and issue letters to vendors and artists.
  • Submit claims for centres and JOURNEY procurement.
  • Utilize inventory management software and tools to track, analyse, and manage inventory data.
  • Conduct regular stocktaking to maintain accurate inventory levels.
  • Place orders for materials required in the warehouse and showroom.
  • Maintain office cleanliness, hygiene, and work safety standard.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Paya Lebar


Requirements

  • Preferably to have at least GEC “O” Level or Diploma.
  • Basic knowledge of accounting skill.
  • Basic skills in Microsoft Office.
  • Good interpersonal and communication skills.
  • Adaptable and willing to learn.
  • Pay attention to details.
  • Independent as well as good team player.
Officer/Senior Officer - Logistics (Elderly Group - MET)

Principal Responsibilities and Duties:

Able to independently:

  • Enter client’s medical appointments in system
  • Monitor clients’ movement.
  • Plan daily transport schedule.
  • Manage vehicle related matters.
  • Liaise with hospitals and other community partners
  • Manage and screen volunteers, independent contractors and vendors
  • Screen new referrals.

Administrative work:

  • Generate monthly reports.
  • Submit monthly claims.

Other responsibilities:

  • Escort clients for medical appointments when needed.
  • Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

  • MSOffice 365.
  • Passionate to serve the elderly.
  • Patient and sensitive to the needs of the elderly.
  • Good in problem solving and critical thinking.
  • Good interpersonal and communication skill.
Physiotherapist (Elderly Group - TOUCH Home Care)

Principal Responsibilities and Duties:

Clinical Responsibilities

  • Render clinical services for clients through assessment of client’s functional status, performance deficits and care resources.
  • Offer treatment suggestions for clients to manage their physical rehabilitation needs while reducing the risk of injury and further functional decline.
  • Formulate and implement care plan to facilitate maximal independence and prevent disability.
  • Prescribe, adapt and train clients and caregivers on the use of rehabilitative equipment and assistive devices/applicant.
  • Monitor client’s progress and maintain timely and accurate documentation of patients’ condition and care and outcomes.
  • Liaise with other internal or external care providers, to plan, develop and implement patient care in discussion with patients, care providers and their caregiver.
  • Connect client with community resources and financial assistance when assessed, as necessary.
  • Conduct caregiver training programme to clients / caregivers and evaluate effectiveness of training by assessing improvement in care and caregiver/s coping response.
  • Build up and put discharge planning process into practice on admission of patients.
  • Provide clinical supervision, mentoring and/or support to junior PT and students on clinical practice education as assigned.
  • Assist in developing professional educational activities.

Other Responsibilities

  • Provide coaching to therapist assistants.
  • Recommend services/ care arrangements according to the individual situation and ensure proper documentation
  • Carry out audit on services as assigned.
  • Support community fitness programmes.

Core Competencies and Attributes:

  • Passionate to serve the elderly
  • Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
  • Case Management knowledge
  • Team Player
  • Problem Solving Skill
  • MS office 365
Principal / Centre Leader (Integrated Family Group - TOUCH Child Care)

Job Summary

Manage and provide leadership for the delivery of a quality child care centre curriculum and ensure effective daily operations, financial management, manpower planning and management of the centre.

Principal Responsibilities and Duties:

Leadership and Staff Development:

  • Lead and drive staff development
  • Provide coaching to staff
  • Plan staff career development
  • Manpower planning
  • Supervise staff in their daily work

Child Care entre daily operations:

  • Carry out daily operations in compliance with industry regulations, the policies, philosophy, and procedures of the child care centre, and ensure staff work within the early childhood curriculum.
  • Plan and co-ordinate change, in consultation with the centre's operator/licensee, management, staff and families.
  • Ensure centre's service meet ECDA framework and licensing requirements and the needs of children and families.
  • Collaborate with curriculum specialist to design and implement frameworks for sustained partnerships with various stakeholders.

Working Conditions

  • 42 hours work-week (Mon - Fri, except 1 Saturday in a month)
  • Attractive remuneration and staff benefits
  • Location - Clementi

Core Competencies Skills and Attributes:

  • Advance Diploma in Early Childhood Learning (ADECL) / Pre-School Education Leadership (DPE-L) / Diploma in Early Childhood Care and Education - Leadership (DECCE-L), or its equivalent recognised by ECDA
  • Registered with ECDA and attained a L2 certification
  • Possess valid certificate in first aid recognised by ECDA
  • At least 5 years teaching experience in a child care / pre-school setting.
  • Good knowledge of current early childhood care and education development theories, research and practices
  • Good knowledge of government regulations, quality assurance framework (Child Care Act and Regulation)
  • Intermediate knowledge of early intervention strategies and working experience with children with special needs.
  • Effective leadership and supervisory skills.
  • High level of competency in planning and management centre’s operations, budget, income and expenditure
  • Work effectively with various stakeholders, authorities and organisations
Teacher / Assistant Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Plan, develop and implement early childhood programmes to a group of children in the centre.

Main Responsibilities

  • Plan and implement a holistic and developmentally appropriate early childhood curriculum for K2, K1, N & PG level

  • Provide a safe, conducive learning environment for the care and development of children in the centre

  • Provide activities, apparatus and equipment to support the various curriculum areas

  • Deliver quality service to meet the needs of children and families


Working Conditions

  • 5 day work week: Mon - Fri

  • Attractive remuneration and staff benefits

  • Location - Clementi / Hougang

Requirements

  • Diploma holder in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T), or its equivalent recognised by ECDA for K1/K2 teacher

  • Has been registered with ECDA and attained a L2 certification

  • Adequate knowledge of current early childhood care and education development theories, research and practices

  • Familiar with government regulations, quality assurance framework (Child Care Act and Regulation, SPARK etc.)

  • Demonstrate good active communicative skills

  • Good team player, able to bulid constructive working relationship characterized by a high level of cooperation and mutual respect

Therapy Assistant (Elderly Group - Day Rehab Centre/Home Therapy)

Principal Responsibilities and Duties:

Gym Tonic Programme

  • Support the programme in-charge in delivering gym tonic programme according to protocol
  • Support in conducting pre and post assessment
  • Guide client in blood pressure taking and monitoring pre and post sessions
  • Train clients in using HUR machines
  • Lead warm up and cool down activities
  • Support in scheduling of appointments if required

Day Rehabilitation Programme

  • Assist therapists in setting up and carrying out therapeutic activities (for individual or groups) as assigned
  • Train clients and caregivers on functional skills and exercises, including the use of rehab equipment and assistive devices/appliances prescribed by the therapists
  • Comply in practicing the requirements under infection control and environmental sanitation guideline
  • Support in scheduling appointments for clients if required

Administrative

  • Complete basic documentation of clinical care as assigned
  • Record visit logs and generate monthly log sheets
  • Support in maintenance of therapy equipment
  • Support in upkeeping the equipment inventory
  • Support in handling enquires related to DRC programmes if required

Working Conditions
  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - AMK

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121