Join Us

Join Us

Who We Are

At TOUCH, we believe relationship is the foundation of the team, and we are committed to each other's growth and success. We are unique individuals yet part of the team. We will serve with compassion, and excellence is reflected in our work.

Who You Are

A creative and dynamic individual who has great passion and compassion for the poor and needy in the community. If you have a strong desire to impact lives, we invite you to join our Family. Be someone who makes an impact. Join us and help make everyone someone.

 

What We Offer

You can expect a vibrant working environment and a people-focused culture, with pro-family welfare and family benefits to enhance the quality of your family life. This is where you can impact the lives of others and find a great sense of job satisfaction.

Join Us

Administrative Assistant (TOUCH Mental Wellness)

Job Summary:

You will provide the daily administrative and operational support to the team; organise the logistics &/or resources to ensure the smooth running of program services. You may also be involved in coordinating outreach events and activities, where required.

Principal Responsibilities and Duties:

  • Provide administrative or logistical support to the team in running client-related support or other activities.
  • Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
  • In-charge of timelt data collation and quarterly report submission, as well as generate reports with the relevant programme.
  • Store and maintain data and documents, in accordance with the programme requirement, as well as the prevailing personal data protection and security guidelines.
  • Coordinate the team training schedule, in consultation with the Senior Allied Health Professional.
  • Prepare the necessary resources material to be provided to clinets and caregivers.
  • Any other duties as assigned.

Essential Skills and Qualifications:

  • Diploma in Psycholohy, Counselling, Social Work or othe related fields
  • Team Player
  • Multi-tasking abilities
  • Able to work in a fast-paced environment
  • Good interpersonal skills
  • Willingness to learn
Administrative Officer (Integrated Family Group - TOUCH Child Care)

Job Summary: Provide administrative and operational support to the Centre.

Principal Responsibilities and Duties:

  • Arrange & coordinate meetings, team activities, projects
  • Ensure policies & procedures relating to health & safety from the authorities are in place
  • Consolidates data & prepare relevant reports
  • Process payments and receipts
  • Maintain client / volunteer contacts and database
  • Maintain a proper filing system
  • Stock take (Stationery, resource, book supplies, uniform etc)
  • Order supplies for Centre operation, including sourcing for suppliers.
  • Other duties as assigned by Principals

Essential Skills and Qualifications:

  • Min O Level
  • 2 years of administrative and accounting experience

Core Competencies and Attributes:

  • Good communication and interpersonal skills
  • Multi-task & work independently with minimum supervision
  • Neat, systematic and attentive to details
  • Proficient in Microsoft Applications, Littlelives Application

Case / Social Worker - KidSTART Practitioner (Integrated Family Group - TOUCH Family Support)

Job Summary
KidSTART Practitioners (KSPs) provide child development strategies through home visits, support groups, and ongoing monitoring. They foster parent-child bonding and promote child development by actively engaging families and working with social / community partners and government agencies to ensure the needs of children and their families are addressed holistically.

Main Responsibilities

  • Assess the needs and risks of families and customize intervention accordingly
  • Build rapport, engagement and cultivate a positive relationship with parents/caregivers to ensure that child development knowledge and skills are imparted effectively.
  • Conduct screening and ongoing assessment of child development, maternal and family wellbeing.
  • Collaborate and partner community and social service agencies (eg. Medical Professionals, FSCs, SSOs) to provide the necessary support for the families and their children, which includes regular case conferences and discussions.
  • Contribute to group sessions/activities to reinforce child development knowledge and skills, mental wellbeing of caregivers, and create opportunities for peer support among caregivers.
  • Support in outreach efforts to reach out and recruit new families to join the Home Visitation Programme.


Working Conditions

  • 5 day work week, Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central 


Requirements

  • Degree in Social Work, Early Childhood Development, Psychology, Nursing, or equivalent.
  • 3-5 years of work experience in the early childhood development or social service sector and familiar with the needs of low-income families.
  • Good communication, interpersonal and facilitation skills.
  • Proficiency in Microsoft Office applications.
  • Passionate and committed to work with caregivers and their children.
  • Able to work independently and handles administration.
  • Able to work on weekends when required.

Community Staff Nurse (Elderly Group - TOUCH Home Care)

Job Summary:

Provide home nursing services to clients and support their caregivers. Collaborate with internal and external key stakeholders to facilitate more effective care of clients so as to allow them to age in place of their choice.

Principal Responsibilities and Duties:

  • Conduct home visits for assigned clients to assess and develop nursing intervention and care plan for clients.
  • Perform nursing procedures in home environment with resources that are available and implement where necessary with safety.
  • Provide patient education for improved health outcome.
  • Liaise with internal and external healthcare partners for efficient and effective care plan for common clients.
  • Provide caregivers training.
  • Carry out care and plan discharge process on admission of clients.
  • Participate in case conferences with restructured hospital community teams to facilitate care of client and to support caregivers.

Other Responsibilities:

  • Screen home medical and nursing referrals from external agencies.
  • Participate in new initiatives / projects as assigned.
  • Knowledge sharing on care for common clients with complex medical/ social/ mental issues.
  • Complete initial assessment for Home Personal Care (HPC) clients with HPC supervisor.
Early Intervention Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Integrates a range of teaching and learning approaches and identifies new approaches to conduct lessons for children. Enriches children’s learning through implementing curriculum, and adapting and integrating developmentally appropriate teaching and classroom management strategies. Creates a secure and quality learning environment for the children through nurturing trusting and respectful relationships with them. Partners with families and caregivers and coordinates with community stakeholders, volunteers and social service providers to support the delivery of Centre initiatives, programmes and services.


Main Responsibilities

1) Implement and deliver curriculum and interventions:

  • Develop lesson plans and teaching materials
  • Adapt a range of developmentally appropriate materials and resources to create quality learning environment meeting the diverse needs of children
  • Review health, safety, nutritional and hygience practices in accordance with ECDA standards and procedures
  • Identify new teaching and learning approaches to customise classroom management strategies
  • Evaluate documentations of children’s learning and development to better inform planning and teaching
  • Assess impact of interventions using appropriate methods, tools and assistive technologies in support learning
  • Monitor progress with Brigance Assessment Tool

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2) Partnership with stakeholders:

  • Partner with families and caregivers to enhance child and family outcomes
  • Identify opportunities to collaborate with families to ensure continuity of care and learning between the home and the Centre
  • Implement Centre initiatives, family and community initiatives and programmes
  • Support the development of outreach activities to create awareness on the Centre programmes and services


Working Conditions

  • 5 day work week: Mon - Fri
  • Attractive remuneration and staff benefits
  • Location - Clementi / Hougang

Requirements
  • Diploma in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T) or its equivalent recognised by ECDA for K1/K2 Teacher
  • Preferably specialising in the Early Intervention track or has related qualifications such as Advanced Diploma in Early Intervention (Special Needs)
  • Adequate knowledge of current early childhood care and education development theories, research and practices
  • Have significant interest in mainstream inclusion and implementation of early intervention strategies
  • Some working experience in varied settings such as in Early Intervention Centres and preschools is an advantage
  • Thoughtful, calm and loves working with children
  • Demonstrate good active communicative skills
  • Good team player, able to bulid constructive working relationship characterised by a high level of corporation and mutual respect
Executive / Senior Executive - Community Engagement (Integrated Family Group - TOUCH Young Arrows)

Job Summary

You will oversee programmes and services for children and their families from disadvantaged backgrounds, and manage volunteers & partners to meet ground needs. You will identify and bring together key players and diverse stakeholders to have meaningful conversations, adopt impactful strategies, design and implement plans and programmes that will elevate the children’s well-being and aspirations.

Responsibilities:

1. Community Engagement

  • Oversee and manage weekly club programme and ad-hoc/ year-round programmes.
  • Recruit, manage and support low-income children/ families.
  • Onboard, engage and mentor volunteers and volunteer leaders/ supervisors.
  • Facilitate better understanding of the children’s needs and aspirations with corporate and community partners.
  • Build long-term relationships to facilitate social change and transformation.
  • Channel ground feedback to Learning & Development team to inform their programme development for the clients.

2. Project Management

  • Oversee projects/ programmes from ideation to completion, by coordinating people, processes and resources to meet goals on time and within budget.
  • Establish vision and alignment among volunteer teams to implement well.

3. Communications

  • Curate social media content.
  • Curate stories of beneficiaries and volunteers.

4. Other

  • Support social workers in crises or case follow-up where needed.
  • Upkeep general administration and coordination, pertaining to database management, claims and outings etc.

Working Conditions

  • 5-day work week: Tue-Sat, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah Central / Various location around Singapore

Requirements

  • Degree holder in any discipline
  • 2-5 years of related experience
  • Team player with strong interpersonal skills
  • Self-starter and able to contribute independently
  • Strong analytical and organizational skills
  • Care to details
  • Compassion for vulnerable children and families
  • Excellent facilitation skills
  • Adept at Microsoft Office
Learning & Talent Development Manager / Lead (Human Resources)

Job Summary: 

We are seeking an innovative and strategic Learning and Talent Development Manager to lead and build a high-performing culture and enhance organisational capabilities through comprehensive people development and employee engagement initiatives. This role is pivotal in driving our commitment to continuous learning and fostering an environment where employees can thrive and grow.

You play a key role in the development and deployment of a broad curriculum across the organisation, focusing on leadership and talent development, transformation of culture, and learning innovation, leveraging both internal and external networks of resources.

 

Key Responsibilities:

1. Learning and Development Strategy:

  • Develop and implement a cohesive learning and development strategy aligned with organisational goals and objectives.
  • Identify current and future skills requirements and create learning pathways to meet these needs.
  • Integrate modern learning methodologies and technologies to enhance learning experiences.

2. Talent Development:

  • Design and oversee programs that support leadership development, succession planning, and high-potential employee growth.
  • Create career development frameworks and coaching/mentoring programs to foster talent growth at all levels of the organisation.
  • Conduct talent assessments and provide actionable insights to guide talent management decisions.

3. Employee Engagement:

  • Develop and execute employee engagement strategies that promote a positive organisational culture and high levels of employee morale and satisfaction.
  • Utilize surveys, focus groups, and other tools to gauge employee engagement and identify areas for improvement.
  • Implement initiatives to recognize and reward employee achievements and contributions.

4. Program Management:

  • Manage the end-to-end development and delivery of learning programs, including planning, design, execution, and evaluation.
  • Oversee the selection and management of external training vendors and consultants.
  • Ensure all learning and development initiatives are delivered on time, within scope, and within budget.

5. Measurement and Evaluation:

  • Establish metrics and KPIs to measure the effectiveness and impact of learning and talent development programs.
  • Continuously assess program outcomes and employee performance to refine and enhance development strategies.
  • Report on learning and development activities, progress, and outcomes to senior management.

6. Collaboration and Stakeholder Management:

  • Partner with department heads and senior leaders to understand business needs and ensure alignment of learning initiatives.
  • Serve as a trusted advisor on talent development matters, providing expertise and guidance to stakeholders.
  • Foster strong relationships with employees at all levels to understand their development needs and career aspirations.

Qualifications:

  • Bachelor's degree in Human Resources, Organisational Development, Business Administration, or a related field. A Master’s degree is preferred.
  • Minimum of 5-7 years of experience in learning and development, talent management, or a similar role.
  • Proven track record of designing and implementing successful learning and development programs.
  • Strong understanding of adult learning principles, instructional design, and modern learning technologies.
  • Excellent project management skills with the ability to manage multiple priorities and projects simultaneously.
  • Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
  • Proficiency in using Learning Management Systems (LMS) and other relevant software.
  • Certification in learning and development, such as CPLP, is a plus.

Key Competencies:

  • Strategic Thinking: Ability to develop long-term strategies that align with organisational goals.
  • Innovation: Embrace new ideas and technologies to enhance learning experiences.
  • Leadership: Inspire and motivate others to achieve high performance and personal growth.
  • Analytical Skills: Use data and analytics to measure program effectiveness and inform decision-making.
  • Collaboration: Work effectively with cross-functional teams and build strong relationships.
  • Communication: Excellent written, verbal and presentation skills
Lifeskills Coach (Special Needs - TOUCH Centre for Independent Living)


Main Responsibilities

  • Employ creative efforts to engage and teach adults with mild to moderate intellectual disability.
  • Plan, develop and implement individual education plan for adults with mild to moderate intellectual disability.
  • Mentor and nurture adults with mild to moderate intellectual disability in daily living skills and community living skills.
  • Monitor and evaluate their learning progress.
  • Promote and coordinate enrichment programmes in areas of character development, sports & community involvement activities.
  • Ensure cleanliness, good hygiene practices and safety of trainees.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Bukit Merah


Requirements

  • Diploma in disability studies or related field
  • Experience in working with special needs people preferred
  • Posses maturity, good interpersonal and communication skills
  • Passion to work with adults with intellectually disability and their caregivers
Medical Escort (Elderly - TOUCH Home Care)

Main Responsibilities

  • Escort the elderly from their home to the hospital or polyclinic to attend to medical needs.

  • Accompany the elderly on the vehicle.

  • Assist the elderly throughout their hospital visit and ensure their safety.

  • Adhere to the Standard Operating Procedures (SOP).

  • Inform the coordinator of any abnormality of the client.

  • Assist in Meals-On-Wheels delivery as required.

  • Assist in other ad-hoc activities.

Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm

  • Attractive remuneration and staff benefits

  • Location - TPY

Officer - Programme (Integrated Family Group - TOUCH Adventures)

Job Summary
Design and implement educational camps for youths that incorporate adventure-based learning to help them discover their potential beyond their curriculum-based abilities.

Principal responsibilities and duties

  • Design and develop outdoor learning and/or leadership camps for youths.

  • Design and develop adventure-based counselling camps for youth at risks.

  • Design and develop adventure-based learning camps for special needs youths.

  • Design and develop teambuilding camps for working adults.

  • Design and customise camps to build family bond.

  • Collaborate with different departments in TOUCH to serve their clients' adventure-based needs.

  • Client meetups to customise and develop programmes / camps.

  • Prepare post camp reports.

  • Research on trends and needs to develop programmes / camps.

Requirements

  • Diploma holder in any discipline

  • Comfortable working in an outdoor adventure setting

  • Team player with strong interpersonal skill and ability to work cohesively in a team environment and across diverse cultures

  • Good facilitation, organizational and project management skills

Officer / Executive - Administration & Accounts (JOURNEY)

Job Summary

As an Admin/Account Support, the incumbent supports the work in relations to administrative, accounting, fulfilling orders and sourcing matters related at JOURNEY.


Main Responsibilities

  • Reconcile month-end website, retail, booth and corporate sales income with HQ Finance and submit receipt summary.
  • Issue invoices to corporate customers
  • Record sales income from all platforms on sales overview.
  • Make payment and issue letters to vendors and artists.
  • Submit claims for centres and JOURNEY procurement.
  • Utilize inventory management software and tools to track, analyse, and manage inventory data.
  • Conduct regular stocktaking to maintain accurate inventory levels.
  • Place orders for materials required in the warehouse and showroom.
  • Maintain office cleanliness, hygiene, and work safety standard.


Working Conditions

  • 5-day work week: Mon-Fri, 9am-6pm
  • Attractive remuneration and staff benefits
  • Location - Paya Lebar


Requirements

  • Preferably to have at least GEC “O” Level or Diploma.
  • Basic knowledge of accounting skill.
  • Basic skills in Microsoft Office.
  • Good interpersonal and communication skills.
  • Adaptable and willing to learn.
  • Pay attention to details.
  • Independent as well as good team player.
Officer/Senior Officer - Logistics (Elderly Group - MET)

Principal Responsibilities and Duties:

Able to independently:

  • Enter client’s medical appointments in system
  • Monitor clients’ movement.
  • Plan daily transport schedule.
  • Manage vehicle related matters.
  • Liaise with hospitals and other community partners
  • Manage and screen volunteers, independent contractors and vendors
  • Screen new referrals.

Administrative work:

  • Generate monthly reports.
  • Submit monthly claims.

Other responsibilities:

  • Escort clients for medical appointments when needed.
  • Assist in identifying presenting/underlying issues and problems to design a care plan to promote better independence for client at home.

Core Competencies Skills and Attributes:

  • MSOffice 365.
  • Passionate to serve the elderly.
  • Patient and sensitive to the needs of the elderly.
  • Good in problem solving and critical thinking.
  • Good interpersonal and communication skill.
Physiotherapist (Elderly Group - TOUCH Home Care)

Principal Responsibilities and Duties:

Clinical Responsibilities

  • Render clinical services for clients through assessment of client’s functional status, performance deficits and care resources.
  • Offer treatment suggestions for clients to manage their physical rehabilitation needs while reducing the risk of injury and further functional decline.
  • Formulate and implement care plan to facilitate maximal independence and prevent disability.
  • Prescribe, adapt and train clients and caregivers on the use of rehabilitative equipment and assistive devices/applicant.
  • Monitor client’s progress and maintain timely and accurate documentation of patients’ condition and care and outcomes.
  • Liaise with other internal or external care providers, to plan, develop and implement patient care in discussion with patients, care providers and their caregiver.
  • Connect client with community resources and financial assistance when assessed, as necessary.
  • Conduct caregiver training programme to clients / caregivers and evaluate effectiveness of training by assessing improvement in care and caregiver/s coping response.
  • Build up and put discharge planning process into practice on admission of patients.
  • Provide clinical supervision, mentoring and/or support to junior PT and students on clinical practice education as assigned.
  • Assist in developing professional educational activities.

Other Responsibilities

  • Provide coaching to therapist assistants.
  • Recommend services/ care arrangements according to the individual situation and ensure proper documentation
  • Carry out audit on services as assigned.
  • Support community fitness programmes.

Core Competencies and Attributes:

  • Passionate to serve the elderly
  • Knowledge of Singapore’s healthcare and social security system, ageing policies and the key stakeholders
  • Case Management knowledge
  • Team Player
  • Problem Solving Skill
  • MS office 365
Principal / Centre Leader (Integrated Family Group - TOUCH Child Care)

Job Summary

Manage and provide leadership for the delivery of a quality child care centre curriculum and ensure effective daily operations, financial management, manpower planning and management of the centre.

Principal Responsibilities and Duties:

Leadership and Staff Development:

  • Lead and drive staff development
  • Provide coaching to staff
  • Plan staff career development
  • Manpower planning
  • Supervise staff in their daily work

Child Care entre daily operations:

  • Carry out daily operations in compliance with industry regulations, the policies, philosophy, and procedures of the child care centre, and ensure staff work within the early childhood curriculum.
  • Plan and co-ordinate change, in consultation with the centre's operator/licensee, management, staff and families.
  • Ensure centre's service meet ECDA framework and licensing requirements and the needs of children and families.
  • Collaborate with curriculum specialist to design and implement frameworks for sustained partnerships with various stakeholders.

Working Conditions

  • 42 hours work-week (Mon - Fri, except 1 Saturday in a month)
  • Attractive remuneration and staff benefits
  • Location - Clementi

Core Competencies Skills and Attributes:

  • Advance Diploma in Early Childhood Learning (ADECL) / Pre-School Education Leadership (DPE-L) / Diploma in Early Childhood Care and Education - Leadership (DECCE-L), or its equivalent recognised by ECDA
  • Registered with ECDA and attained a L2 certification
  • Possess valid certificate in first aid recognised by ECDA
  • At least 5 years teaching experience in a child care / pre-school setting.
  • Good knowledge of current early childhood care and education development theories, research and practices
  • Good knowledge of government regulations, quality assurance framework (Child Care Act and Regulation)
  • Intermediate knowledge of early intervention strategies and working experience with children with special needs.
  • Effective leadership and supervisory skills.
  • High level of competency in planning and management centre’s operations, budget, income and expenditure
  • Work effectively with various stakeholders, authorities and organisations
Teacher / Assistant Teacher (Integrated Family Group - TOUCH Child Care)

Job Summary

Plan, develop and implement early childhood programmes to a group of children in the centre.

Main Responsibilities

  • Plan and implement a holistic and developmentally appropriate early childhood curriculum for K2, K1, N & PG level

  • Provide a safe, conducive learning environment for the care and development of children in the centre

  • Provide activities, apparatus and equipment to support the various curriculum areas

  • Deliver quality service to meet the needs of children and families


Working Conditions

  • 5 day work week: Mon - Fri

  • Attractive remuneration and staff benefits

  • Location - Clementi / Hougang

Requirements

  • Diploma holder in Pre-school Education - Teaching (DPE-T) / Diploma in Early Childhood Care and Education (DECCE-T), or its equivalent recognised by ECDA for K1/K2 teacher

  • Has been registered with ECDA and attained a L2 certification

  • Adequate knowledge of current early childhood care and education development theories, research and practices

  • Familiar with government regulations, quality assurance framework (Child Care Act and Regulation, SPARK etc.)

  • Demonstrate good active communicative skills

  • Good team player, able to bulid constructive working relationship characterized by a high level of cooperation and mutual respect

Therapy Assistant (Elderly Group - Day Rehab Centre/Home Therapy)

Principal Responsibilities and Duties:

Gym Tonic Programme

  • Support the programme in-charge in delivering gym tonic programme according to protocol
  • Support in conducting pre and post assessment
  • Guide client in blood pressure taking and monitoring pre and post sessions
  • Train clients in using HUR machines
  • Lead warm up and cool down activities
  • Support in scheduling of appointments if required

Day Rehabilitation Programme

  • Assist therapists in setting up and carrying out therapeutic activities (for individual or groups) as assigned
  • Train clients and caregivers on functional skills and exercises, including the use of rehab equipment and assistive devices/appliances prescribed by the therapists
  • Comply in practicing the requirements under infection control and environmental sanitation guideline
  • Support in scheduling appointments for clients if required

Administrative

  • Complete basic documentation of clinical care as assigned
  • Record visit logs and generate monthly log sheets
  • Support in maintenance of therapy equipment
  • Support in upkeeping the equipment inventory
  • Support in handling enquires related to DRC programmes if required

Working Conditions
  • 5-day work week: Mon - Fri, 9am - 6pm
  • Attractive remuneration and staff benefits
  • Location - AMK

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Application Forms  Download .PDF  Download .DOC

Qualified candidates, please download the application form and submit with full resume and a recent photograph to Human Resource, TOUCH Community Services Limited . All applications will be kept in strict confidential. We regret that only short-listed candidates will be notified. 

Human Resource, TOUCH Community Services Limited Address:

Blk 162 Bukit Merah Central #05-3545, Singapore 150162 

Email Address: [email protected] 
Fax Number: (65) 6377 0121